Allick Lovelace
Cashew Hill,St. John's
Summary
Highly organized and dependable Delivery Driver with background in logistics, operations, and customer service. Possess strong multi-tasking skills while managing deliveries and maintaining high-quality standards for accuracy and timeliness. Known for optimal routing, problem-solving abilities and effective communication skills. Consistently exceeds customer expectations in meeting delivery timelines and troubleshooting issues. Made significant contribution by improving efficiency of delivery routes in current and previous roles.
Overview
28
28
years of professional experience
Work History
Delivery Driver
Charlie's Bottling Services
St. John's, Antigua
03.2022 - Current
- Prioritized and organized tasks to efficiently accomplish service goals.
- Inspected vehicles' condition, supplies, and equipment before and after trips.
- Delivered items to customers and presented invoices for payments.
- Engaged with customers regarding delivery and merchandise requests.
- Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
- Communicated effectively with vendors regarding delivery details, timelines, and payment information.
- Coordinated with warehouse staff to ensure timely loading and unloading of goods.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Head Bartender
Beach Limerz Restaurant
Fort James Beach, St. John's, Antigua
09.2015 - 10.2024
- Monitored bar inventory and promptly restocked low items before depletion.
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
- Trained new bartenders on proper techniques for mixing drinks and pouring beers.
- Planned and coordinated special events to boost customer numbers and profits.
- Conducted regular inventory checks of all beer, wine, spirits, juices, and other ingredients used in cocktails.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Ensured accurate cash handling procedures were followed at all times.
- Designed and implemented new cocktails to drive customer interest and sales numbers.
Aerial Platform Operator and Produce Packer
Mucci Pac Ltd
Toronto, Canada
03.2021 - 03.2024
- Operated equipment and machinery according to safety guidelines.
- Estimated weights, heights, and centers of balance to make precise placements.
- Packaged, labeled and tagged goods before transfer.
- Followed standard operating procedures to safely stack and store materials in the warehouse.
- Operated forklifts to transport materials between loading, processing, and storage areas.
- Communicated with team members to coordinate efficient and accurate movements.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Met or exceeded target for on-time customer shipments.
- Managed multiple tasks simultaneously while maintaining attention to detail.
Maintenance and Laundry Attendant
Nonsuch Bay Resort
Browns Bay, Antigua
11.2019 - 10.2020
- Complied with corporate and department standards and regulations to encourage safe and efficient operations.
- Coordinated with housekeeping to meet laundry needs by preparing appropriate quantities.
- Operated washing machines, dryers, extractors, and other laundry equipment.
- Assisted with additional housekeeping tasks during staffing shortages.
- Performed routine maintenance tasks on washers, dryers and other related equipment.
- Kept work area neat, clean and organized at all times.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Mechanic & Vehicle Dispatcher
Matthews Car Rental (Thrifty)
Airport Road, Antigua
02.2014 - 10.2019
- Performed preventive maintenance services, such as oil changes and tune-ups, on cars and SUVs.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Resolved customer complaints related to service issues or delays.
- Worked closely with office staff to dispatch and assign vehicles to clients.
Electrical Technician & Driver
Electronics Plus
St. John's Street, St. John's, Antigua
04.1997 - 01.2014
- Diagnosed and repaired malfunctioning electronic systems.
- Managed inventory of electronic parts and tools, ensuring availability for repairs.
- Provided technical support services over the phone for customers having difficulty troubleshooting their own electronic devices.
- Trained junior technicians on the maintenance and repair of electronic equipment.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collected payments for goods delivered or unloaded.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Aerial Work Plaform Certification - Aerial Lift Operator
Infrastructure Health And Safety Association
Toronto, Ontario08-2021
High School Diploma -
Camden Park Secondary School
St. Vincent06-1996
Skills
- Transportation
- Route planning
- Forklift operation
- Warehouse operations
- Delivery monitoring
- Physical stamina and strength
- Complaint handling
- Cash handling experience
- Professional appearance
Timeline
Delivery Driver
Charlie's Bottling Services
03.2022 - Current
Aerial Platform Operator and Produce Packer
Mucci Pac Ltd
03.2021 - 03.2024
Maintenance and Laundry Attendant
Nonsuch Bay Resort
11.2019 - 10.2020
Head Bartender
Beach Limerz Restaurant
09.2015 - 10.2024
Mechanic & Vehicle Dispatcher
Matthews Car Rental (Thrifty)
02.2014 - 10.2019
Electrical Technician & Driver
Electronics Plus
04.1997 - 01.2014
Aerial Work Plaform Certification - Aerial Lift Operator
Infrastructure Health And Safety Association
High School Diploma -
Camden Park Secondary School
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