Andrew Rolle
Steward
St.Georges Pigotts Village,04
Summary
Skilled multitasker with superior work ethic, good teamwork, problem-solving and organizational skills. Willing to take on any task to help team.
Overview
6
6
years of professional experience
Work History
Stingray Tour Guide
Stingraycity
08.2023 - 02.2024
- Consistently received high ratings on customer feedback surveys, reflecting dedication to providing enjoyable and informative experiences
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction
- Improved group safety by vigilantly monitoring tour participants and implementing strict adherence to safety guidelines
- Guided groups of up to 100 people on scheduled tours
- Built personal relationships with guests to promote positive experiences
- Trained to handle medical issues and accidents to take appropriate action and promote safety and well-being of tour groups
- Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
Steward
Blue Waters
Blue waters
03.2023 - 08.2023
- Maintained swift pace of work to meet business demands for cleaning and supplies storage
- Greeted guests and asked open-ended questions to help determine needs and offer options
- Documented kitchen inventory by reviewing stock and counting items
- Addressed and resolved spills in dining areas and provided polite guidance around hazards
- Followed company safety and security policies and procedures when reporting maintenance needs and unsafe work conditions
- Stepped into additional roles during busy times to boost coverage of important stations
- Assisted front and back of house personnel in spot cleaning floors and maintaining welcoming environment for team members and guests
- Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
Cashier/Store Clerk
Fresh Vine Grocery
Herberts
11.2022 - 03.2023
- Greeted customers entering store and responded promptly to customer needs
- Worked flexible schedule and extra shifts to meet business needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Restocked and organized merchandise in front lanes
- Welcomed customers and helped determine their needs
- Addressed customer needs and made product recommendations to increase sales
- Tallied cash drawer at beginning and end of each work shift
- Stocked, tagged and displayed merchandise as required
- Built relationships with customers to encourage repeat business
- Assisted customers with returns, refunds and resolving transaction issues
- Checked and pulled defective or expired products from shelves
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
AC Technician
EPA Services
09.2022 - 10.2022
- Communicated with supervisors to gather system malfunctions symptoms and locations for diagnosis and correction
- Configured thermostat settings on 4 units to minimize condenser workloads and reduce operating costs
- Increased longevity of HVAC systems by performing preventive maintenance
- Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment
- Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits
- Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
Pizza Chef
Chalden Roberts
St.Georges
02.2022 - 06.2022
- Wiped down counters and food prep stations using bleach and clean cloths
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage
- Prepared dough from scratch using old world recipe and added toppings, cheese and sauce for unique pizza orders
- Fostered positive working environment through effective communication and time management
- Cooked small medium and Large pizza also calzones
- Collaborated with manager immediately when serious equipment failures occurred to resolve quickly and avoid slow-downs
- Oversaw inventory and restocked ingredients following First-In First Out (FIFO) method to minimize spoilage.
Steward
St. James's Club Antigua, Ltd
St. Paul's
06.2021 - 09.2021
- Stepped into additional roles during busy times to boost coverage of important stations
- Followed hotel procedures for key control, lifting heavy objects and using chemicals
- Maintained swift pace of work to meet business demands for cleaning and supplies storage
- Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls
- Followed company safety and security policies and procedures when reporting maintenance needs and unsafe work conditions
- Moved items from main storage areas to easily accessible small fridge, freezers and containers to support kitchen staff efficiency
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
Apprentice Tire Repair Mechanic
Shawn Auto Repairs
St. Georges
06.2018 - 08.2018
- Inflated tires to prescribed PSI per load requirements to optimize tire safety
- Rotated, mounted and balanced tires on cars, trucks and vans
- Helped mechanics with general maintenance work such as battery and oil changes
- Repaired punctures by locating leaks, removing embedded objects and patching holes
- Assisted team by keeping shop tidy, clean and free of safety hazards
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Education
High School Diploma - undefined
Clare Hall Secondary
CompTIA A+ Certification - undefined
Computer Reset Clare Hall
Skills
Additional Information - Hobbies
- Sports
- Troubleshooting computers and other devices
- Light computer programming
- Upgrade and improve computer systems
Timeline
Stingray Tour Guide
Stingraycity
08.2023 - 02.2024
Steward
Blue Waters
03.2023 - 08.2023
Cashier/Store Clerk
Fresh Vine Grocery
11.2022 - 03.2023
AC Technician
EPA Services
09.2022 - 10.2022
Pizza Chef
Chalden Roberts
02.2022 - 06.2022
Steward
St. James's Club Antigua, Ltd
06.2021 - 09.2021
Apprentice Tire Repair Mechanic
Shawn Auto Repairs
06.2018 - 08.2018
High School Diploma - undefined
Clare Hall Secondary
CompTIA A+ Certification - undefined
Computer Reset Clare Hall