Summary
Overview
Work History
Education
Skills
Additional Information - Hobbies
Timeline
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Andrew Rolle

Steward
St.Georges Pigotts Village,04

Summary

Skilled multitasker with superior work ethic, good teamwork, problem-solving and organizational skills. Willing to take on any task to help team.

Overview

6
6
years of professional experience

Work History

Stingray Tour Guide

Stingraycity
08.2023 - 02.2024
  • Consistently received high ratings on customer feedback surveys, reflecting dedication to providing enjoyable and informative experiences
  • Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction
  • Improved group safety by vigilantly monitoring tour participants and implementing strict adherence to safety guidelines
  • Guided groups of up to 100 people on scheduled tours
  • Built personal relationships with guests to promote positive experiences
  • Trained to handle medical issues and accidents to take appropriate action and promote safety and well-being of tour groups
  • Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.

Steward

Blue Waters
Blue waters
03.2023 - 08.2023
  • Maintained swift pace of work to meet business demands for cleaning and supplies storage
  • Greeted guests and asked open-ended questions to help determine needs and offer options
  • Documented kitchen inventory by reviewing stock and counting items
  • Addressed and resolved spills in dining areas and provided polite guidance around hazards
  • Followed company safety and security policies and procedures when reporting maintenance needs and unsafe work conditions
  • Stepped into additional roles during busy times to boost coverage of important stations
  • Assisted front and back of house personnel in spot cleaning floors and maintaining welcoming environment for team members and guests
  • Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.

Cashier/Store Clerk

Fresh Vine Grocery
Herberts
11.2022 - 03.2023
  • Greeted customers entering store and responded promptly to customer needs
  • Worked flexible schedule and extra shifts to meet business needs
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
  • Restocked and organized merchandise in front lanes
  • Welcomed customers and helped determine their needs
  • Addressed customer needs and made product recommendations to increase sales
  • Tallied cash drawer at beginning and end of each work shift
  • Stocked, tagged and displayed merchandise as required
  • Built relationships with customers to encourage repeat business
  • Assisted customers with returns, refunds and resolving transaction issues
  • Checked and pulled defective or expired products from shelves
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.

AC Technician

EPA Services
09.2022 - 10.2022
  • Communicated with supervisors to gather system malfunctions symptoms and locations for diagnosis and correction
  • Configured thermostat settings on 4 units to minimize condenser workloads and reduce operating costs
  • Increased longevity of HVAC systems by performing preventive maintenance
  • Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks
  • Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment
  • Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits
  • Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.

Pizza Chef

Chalden Roberts
St.Georges
02.2022 - 06.2022
  • Wiped down counters and food prep stations using bleach and clean cloths
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage
  • Prepared dough from scratch using old world recipe and added toppings, cheese and sauce for unique pizza orders
  • Fostered positive working environment through effective communication and time management
  • Cooked small medium and Large pizza also calzones
  • Collaborated with manager immediately when serious equipment failures occurred to resolve quickly and avoid slow-downs
  • Oversaw inventory and restocked ingredients following First-In First Out (FIFO) method to minimize spoilage.

Steward

St. James's Club Antigua, Ltd
St. Paul's
06.2021 - 09.2021
  • Stepped into additional roles during busy times to boost coverage of important stations
  • Followed hotel procedures for key control, lifting heavy objects and using chemicals
  • Maintained swift pace of work to meet business demands for cleaning and supplies storage
  • Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls
  • Followed company safety and security policies and procedures when reporting maintenance needs and unsafe work conditions
  • Moved items from main storage areas to easily accessible small fridge, freezers and containers to support kitchen staff efficiency
  • Accepted opportunities to learn new skills, improve performance and cross-train for other positions.

Apprentice Tire Repair Mechanic

Shawn Auto Repairs
St. Georges
06.2018 - 08.2018
  • Inflated tires to prescribed PSI per load requirements to optimize tire safety
  • Rotated, mounted and balanced tires on cars, trucks and vans
  • Helped mechanics with general maintenance work such as battery and oil changes
  • Repaired punctures by locating leaks, removing embedded objects and patching holes
  • Assisted team by keeping shop tidy, clean and free of safety hazards
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.

Education

High School Diploma - undefined

Clare Hall Secondary

CompTIA A+ Certification - undefined

Computer Reset Clare Hall

Skills

undefined

Additional Information - Hobbies

  • Sports
  • Troubleshooting computers and other devices
  • Light computer programming
  • Upgrade and improve computer systems

Timeline

Stingray Tour Guide

Stingraycity
08.2023 - 02.2024

Steward

Blue Waters
03.2023 - 08.2023

Cashier/Store Clerk

Fresh Vine Grocery
11.2022 - 03.2023

AC Technician

EPA Services
09.2022 - 10.2022

Pizza Chef

Chalden Roberts
02.2022 - 06.2022

Steward

St. James's Club Antigua, Ltd
06.2021 - 09.2021

Apprentice Tire Repair Mechanic

Shawn Auto Repairs
06.2018 - 08.2018

High School Diploma - undefined

Clare Hall Secondary

CompTIA A+ Certification - undefined

Computer Reset Clare Hall

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Andrew RolleSteward