Arian Markaj
Programmer
Dintikon
Summary
Hardworking and reliable professional with extensive experience in customer-facing roles and team collaboration. Skilled in problem-solving, multitasking, and maintaining efficiency in fast-paced environments. Recognized for a strong work ethic, adaptability, and the ability to learn new processes quickly to meet organizational goals. Fluent in English, Croatian, Albanian, and conversational German, with a proven ability to communicate effectively and contribute to team success. Focused on delivering high-quality results and fostering a positive workplace culture.
Overview
7
7
years of professional experience
4
4
Languages
Work History
Restaurant Manager
Pizzeria Leone
05.2020 - 10.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Processed orders and sent to kitchen employees for preparation.
- Checked guests' identification before serving alcoholic beverages.
Head Waiter
Pizzeria Leone
08.2017 - 10.2020
- Greeted new customers, discussed specials, and took drink orders.
- Increased overall restaurant efficiency by effectively managing and delegating tasks to the wait staff.
- Managed food resources, memorized orders, and coordinated customer service.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Inspected dishes and utensils for cleanliness.
Education
No Degree - Software Engineering
UBT
Pristina, Kosovo 04.2001 -
Certificate - Java Programming
ICK
Prishtina 04.2001 -
Skills
Strong work ethic
High energy and stamina
Reliable and responsible
Problem-solving
Multitasking
Time management abilities
Adaptable
Pre-shift walk-through
Coding
Software development
Testing and debugging
Coding standards
Timeline
Restaurant Manager
Pizzeria Leone
05.2020 - 10.2024
Head Waiter
Pizzeria Leone
08.2017 - 10.2020
No Degree - Software Engineering
UBT
04.2001 -
Certificate - Java Programming
ICK
04.2001 -
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