Carolyn Christian
Herbert's, St. John's, Antigua
Summary
Aspiring compliance professional with hands-on experience in AML/CFT, transaction monitoring, and client due diligence in the financial sector. Recognized for strong analytical skills, attention to detail, and commitment to upholding regulatory standards. Eager to contribute to ACB Caribbean’s compliance team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
POLICY PROCESSING CLERK/Cashier
Kenneth A. Gomez Insurance Agency Ltd.
Royal Palm Place, Friars Hill Road
11.2022 - Current
- Prepare and dispatch policies, schedules, cover notes and endorsements, ensuring accuracy and compliance with agency standards and regulatory requirements.
- Conduct due diligence and compliance checks on new and existing clients upon renewals and new businesses, reviewing documentation and monitoring transactions for unusual activity.
- Process customer payments and electronic funds transfers, maintaining strict adherence to AML/CFT guidelines and internal controls.
- Maintain organized records and generate routine reports to support compliance monitoring and risk mitigation efforts.
CUSTOMER SERVICE REPRESENTATIVE/Cashier
Kenneth A. Gomez Insurance Agency Ltd.
Royal Palm Place, Friars Hill Road
12.2020 - 11.2022
- Provided high-quality customer service, addressing inquiries and resolving issues in line with company policies and compliance standards.
- Processed daily transactions, including payments and renewals, ensuring thorough due diligence and documentation.
- Assisted in the preparation and review of client account information, supporting compliance with AML/CFT policies.
- Calculated and sent out client renewal notices, ensuring accuracy and timeliness.
SALES REPRESENTATIVE
Tony’s Accessories
Market Street
08.2020 - 12.2020
- Assisted customers, processed transactions, and maintained accurate records in a fast-paced retail environment.
- Demonstrated attention to detail and adherence to company procedures.
Education
Banking & Finance Minor Compliance & Corp. Gov.
University of The West Indies Global Campus
Online07-2027
Associate's Degree - Business Administration
Antigua State College
Golden Grove, St. John's, Antigua07-2020
Caribbean Examination Council - 9 Subjects
Antigua Girls’ High School
Newgate Street, St. John's, Antigua07-2018
Skills
- Sound knowledge of AML/CFT policies, due diligence, and risk mitigation
- Analytical and investigative skills for monitoring and reporting on financial transactions
- Proficient in Microsoft Office Suite (Excel, Word) and report generation
- Bilingual (English & Spanish)
- Strong written and verbal communication
- Excellent organizational and time management skills
- Ability to work independently or collaboratively within teams
- High level of integrity, professionalism, and confidentiality
- Adaptability to changing tasks and regulatory requirements
Certification
- Certificate of Participation in Money Laundering & Terrorist Financing 101
- Certificate in Compliance & the Three Lines of Defense
- Financial Crimes (AML/CFT/CPF) Annual Training 2024
References
- Naline, McDavid (Operations Manager) - (268) 464-5817
- Hirbert, Samuel (Warehouse Supervisor) - (268) 721-5239
- Kurt Turner (Manager K.Jewellers) - (268) 781-4860
Timeline
POLICY PROCESSING CLERK/Cashier
Kenneth A. Gomez Insurance Agency Ltd.
11.2022 - Current
CUSTOMER SERVICE REPRESENTATIVE/Cashier
Kenneth A. Gomez Insurance Agency Ltd.
12.2020 - 11.2022
SALES REPRESENTATIVE
Tony’s Accessories
08.2020 - 12.2020
Banking & Finance Minor Compliance & Corp. Gov.
University of The West Indies Global Campus
Associate's Degree - Business Administration
Antigua State College
Caribbean Examination Council - 9 Subjects
Antigua Girls’ High School