Cedric Park

• Assisted office members with documentation.
• Reduced wait times for students seeking assistance by swiftly resolving inquiries and directing them to appropriate resources or personnel.
• Maintained accurate student records, ensuring confidentiality while adhering to university guidelines and regulations.
• Performed other work related duties as assigned

• Maintained inventory records.
• Provided efficient and courteous service to customers at all times.
• Scanned and read incoming materials to determine how and where should be classified and filed.
• Performed general office duties, such as filing, answering telephones and handling routine correspondence.
• Kept records of invoices in Quickbooks and prepared checks.
• Worked closely with the Sales & Marketing Team on reservations.

Front Office

• Addressed customer inquiries and routed calls to appropriate staff members for further assistance.
• Provided efficient and courteous service to customers at all times.
• Posted charges for rooms, food, liquor, or telephone calls, to a log book and by using OPERA.
• Arranged tours, taxis, or restaurant reservations for customers.

Housekeeping

• Increased efficiency in housekeeping department by promptly responding to requests for extra towels, bedding, and other amenities.
• Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.

Food & Beverage

• Enhanced guest satisfaction by promptly delivering room service orders and attending to special requests.
• Enhanced customer satisfaction by greeting and seating guests promptly upon arrival at Indigo Restaurant.
• Assisted the kitchen staff with food preparation tasks, contributing to efficient order processing times.