Chantal Tomlinson
Tackling Estate
Summary
Well-qualified Sales assistant with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
7
7
years of professional experience
Work History
Makeup Artist
Leah's Locs
10.2016 - Current
- Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
- Used social media platforms to promote salon and services.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Answered phone calls and emails to schedule client appointments.
- Prepared skin for makeup application by cleaning, moisturizing and priming.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Applied makeup in accordance with clothing style.
Customer Service Representative /Bank Teller
Republic Bank Ltd
02.2020 - 01.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Updated account information to maintain customer records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Sales Clerk
Belle Mode
05.2017 - 12.2017
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Kept front check out area clean and organized for efficient service.
- Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
- Processed payments and returns with accuracy and efficiency.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
Education
High School Diploma -
Mona High School
Jamaica 06.2015
Skills
- Communication
- Marketing
- Customer Service
- Problem Solving
- Time Management
- Organization
Timeline
Customer Service Representative /Bank Teller
Republic Bank Ltd
02.2020 - 01.2021
Sales Clerk
Belle Mode
05.2017 - 12.2017
Makeup Artist
Leah's Locs
10.2016 - Current
High School Diploma -
Mona High School
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