Summary
Overview
Work History
Education
Skills
Timeline
Certification
References
Awards
References
BusinessAnalyst
Chrisbert Kinley Lawrence

Chrisbert Kinley Lawrence

Luxury Hospitality Professional
Golden Grove,St.Johns

Summary

Accomplished and service-driven professional with a strong foundation in luxury hospitality, food and beverage operations, and private house management. Brings over six years of experience delivering exceptional guest experiences, overseeing high-end residential estates, and managing teams with precision and discretion. Adept at curating seamless service environments, coordinating private events, and upholding the highest standards of presentation, privacy, and efficiency. Proven ability to anticipate client needs, lead with integrity, and ensure every detail reflects refined taste and excellence. Thrives in fast-paced, demanding environments while maintaining grace, poise, and a commitment to elevated service.

Overview

6
6
years of professional experience
1
1
Certificate

Work History

Food & Beverage Supervisor

Royalton Antigua
02.2025 - 05.2025
  • Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
  • Supervised daily operations across multiple F&B outlets, ensuring seamless luxury service and adherence to resort standards.
  • Led and motivated front of house teams to deliver elevated guest experiences, resulting in consistently high satisfaction scores.
  • Coordinated with culinary and bar teams to maintain service flow, menu execution, and timely delivery during peak periods.
  • Trained and Coached Staff on Forbes Service Standards, fine dining etiquette and upselling techniques.
  • Oversaw inventory management, reducing waste and ensuring product availability without compromising quality.
  • Resolved guest concerns promptly and professionally, turning service recoveries into memorable experiences
  • Supported the planning and execution of VIP events, themed dinners and private functions with discretion and precision.
  • Monitored compliance with health, safety amd hygiene protocols in all F&B areas maintaining a 5 star inspection record
  • Collaborated with department heads to develop seasonal promotions, resulting in increased revenue and guest engagement
  • Analyzed sales reports and guest feedback to drive continuous improvement and service innovation.

Catering Manager

Tastebuds SLU
10.2023 - 12.2024
  • Planned and executed high-end catering events, ensuring flawless service delivery from concept to completion
  • Managed end to end client relations, customizing menus and experiences to align with luxury expectations and brand identity
  • Led cross-functional teams of chefs, servers and logistics staff to encase seamless coordination and event success
  • Oversaw budgeting, cost control and pricing strategies to maximize profitability without compromising quality
  • Maintained premium supplier relationships, securing top tier ingredients and exclusive products for bespoke menus
  • Conducted site inspections and risk assessments to guarantee operational readiness and safety compliance
  • Trained staff in refined service standards, presentation, and client etiquette to reflect the brands upscale image
  • Collaborated with event planners, florists, and rental companies to deliver cohesive, visually stunning experiences
  • Monitored client feedback and event outcomes to implement service enhancements and elevate guest satisfaction
  • Delivered consistent, high quality results across weddings, corporate galas and private events earning repeat elite clientele

Private House Manager

Starr Luxury Villa Management
08.2021 - 10.2023
  • Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
  • Anticipated principal family’s needs by aligning operations with their preferences, routines, and standards of living.
  • Served as the sole point of contact for all household matters, upholding the highest level of discretion and service excellence
  • Directed daily estate operative, ensuring smooth functionality, regulatory compliance and service consistency across departments.
  • Supervised and developed household staff through strategic delegation, performance evaluations and ongoing mentorship.
  • Oversaw household budgets, procurement, and vendor contracts, optimizing cost-efficiency and financial transparency
  • Maintained detailed inventories and implemented streamlined systems for supplies, maintenance, and property logistics
  • Coordinated luxury events, private gatherings, and seasonal transitions across multiple residences with precision
  • Managed estate maintenance projects and renovations, liaising with contractors to ensure timely, quality execution
  • Build trusted relationships with vendors and service providers, securing preferred rates and superior service
  • Protected households privacy and security by enforcing robust protocols and proactively managing potential risks

Food & Beverage Supervisor

BodyHoliday Resort & Spa
04.2020 - 08.2021
  • Supervised daily operations across multiple dining outlets, ensuring exceptional service aligned with the resort’s wellness philosophy
  • Led a team of servers and bartenders, delivering personalized guest experiences in line with Forbes and wellness hospitality standards
  • Coordinated with culinary and spa teams to align menus with guest wellness goals, dietary needs and themed events
  • Trained staff in service etiquette, product knowledge and upselling techniques to enhance guest satisfaction and revenue
  • Monitored inventory, ensured stock accuracy and minimized waste through efficient ordering and consumption practices
  • Handled guest feedback and service recovery with professionalism, consistently exceeding expectations
  • Supported seamless execution of private dinners, wellness retreats and beachfront events
  • Ensured compliance with food safety, hygiene and all inclusive brand standards across F&B outlets.

Floor Supervisor

Matthews Restaurant
09.2018 - 03.2020
  • Oversaw front of house operations during service, ensuring smooth flow, table rotation, and elevated guest experiences
  • Supervised and supported wait staff, maintaining high service standards in alignment with semi-fine dining expectations
  • Delivered prompt guest resolutions, turning service challenges into positive, memorable moments
  • Coordinated with kitchen and bar teams to ensure accurate, timely order execution and seamless communication
  • Trained new staff on menu knowledge, service etiquette and upselling techniques to drive guest satisfaction and sales
  • Conducted floor checks to uphold cleanliness, ambiance and safety standards throughout service
  • Assisted in shift scheduling and performance feedback to optimize team productivity and morale
  • Played a key role in VIP table management and special occasion setups, enhancing the rooftop dining experience

Restaurant/Bar Supervisor

The Banana Tree Bar & Grill
07.2016 - 01.2018
  • Supervised daily front-of-house operations, ensuring smooth service flow and adherence to quality standards
  • Trained and coached team members on service protocols, upselling techniques and health and safety compliance
  • Maintained inventory control of bar and restaurant supplies, minimizing waste and making cost effectively
  • Delivered prompt and professional guest service, consistently resolving issues to enhance customer satisfaction
  • Coordinated staff scheduling and shift coverage to meet peak service demands without compromising efficiency
  • Assisted in menu planning and promotional events, contributing to increased foot traffic amd revenue growth

Education

BSc Hospitality And Tourism Management - Tourism And Hospitality Management

University Of The West Indies
Cave Hill, Barbados

Associates - Hospitality Management

Dominica State College
Roseau
06.2018

High School Diploma -

SAINT MARY'S ACADEMY
Roseau
06.2016

Skills

  • Guest Experience Curation
  • Fine Dining & Beverage Service
  • Luxury Standards & Protocols
  • Event & Private Function Coordination
  • Team Leadership & Staff Training
  • Cultural Sensitivity & International Service Etiquette

Timeline

Food & Beverage Supervisor

Royalton Antigua
02.2025 - 05.2025

Catering Manager

Tastebuds SLU
10.2023 - 12.2024

Private House Manager

Starr Luxury Villa Management
08.2021 - 10.2023

Food & Beverage Supervisor

BodyHoliday Resort & Spa
04.2020 - 08.2021

Floor Supervisor

Matthews Restaurant
09.2018 - 03.2020

Restaurant/Bar Supervisor

The Banana Tree Bar & Grill
07.2016 - 01.2018

BSc Hospitality And Tourism Management - Tourism And Hospitality Management

University Of The West Indies

Associates - Hospitality Management

Dominica State College

High School Diploma -

SAINT MARY'S ACADEMY

Certification

  • HACCP Certification (Hazard Analysis and Critical Control Points)
    Certified by: Ministry Of Agriculture (Saint Lucia)
    Date of Completion: [August 10,2022]
    Focus: Food safety systems, critical control points, contamination prevention
  • Forbes Five Star Service Standards Training- Body Holiday Internal Property Training|2021

References

Alexandra Peets- Restaurant Manager

Royalton Antigua

Tel: 1(268)7708123

Norman Cheesman- Operations Director

Tastebuds

Tel: 1(767)6166983

Pinkie Didier- Human Resources

Starr Luxury Villa Management

Tel: 1(758) 519-1152

Awards


  • Winner of the DOMINICA SMALL EVENT DÉCOR COMPETITION, 01/01/16
  • Supervisor Of The Month Four Three Consecutive Months ( Body Holiday)
  • Managers Award for Best Resort Restaurant Customer Service Ratings(Body Holiday)
  • Top Wine Seller 2 consecutive months (Body Holiday)
  • Manager Of The Year- Starr Luxury Villa Management
  • Leadership Excellence Award- Tastebuds

References

Alexandra Peets- Restaurant Manager

Royalton Antigua

Tel: 1(268)7708123


Norman Cheesman- Operations Director

Tastebuds

Tel: 1(767)6166983


Pinkie Didier- Human Resources

Starr Luxury Villa Management

Tel: 1(758) 519-1152

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Chrisbert Kinley LawrenceLuxury Hospitality Professional