Front Desk Receptionist
Prichard and Verwiel Tax Associates
Savannah, Georgia
01.2020 - 11.2022
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Used company badging system to create badges for new employees and visitors.
- Scheduled space or equipment for special programs, meetings and conferences.
- Updated customer information in databases regularly to ensure accuracy of records.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Greeted visitors to provide information and direct to appropriate personnel.
- Greeted customers warmly and made them feel welcome.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Drafted professional business documents, spreadsheets and correspondence.
- Signed for packages, recorded deliveries and distributed to personnel.
- Assisted with customer requests and answered questions to improve satisfaction.