Front Desk Receptionist Prichard and Verwiel Tax Associates
Savannah, Georgia
01.2020 - 11.2022
Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Used company badging system to create badges for new employees and visitors.
Scheduled space or equipment for special programs, meetings and conferences.
Updated customer information in databases regularly to ensure accuracy of records.
Transmitted information or documents to customers through email, mailings or facsimile machine.
Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
Greeted visitors to provide information and direct to appropriate personnel.
Greeted customers warmly and made them feel welcome.
Supplied callers with office address and directions, employee email addresses and phone extensions.
Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Drafted professional business documents, spreadsheets and correspondence.
Signed for packages, recorded deliveries and distributed to personnel.
Assisted with customer requests and answered questions to improve satisfaction.
Show Description