Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate individual with strong organizational skills eager to secure any position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Baker
C & T Sweet Treats
07.2015 - Current
Operated and maintained bakery equipment, including ovens and mixers.
Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
Managed customer service operations, including taking orders and resolving complaints.
Operated cash registers and processed payments accurately.
Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
Pastry/Baker Assistant
V J's Bakery
12.2023 - 03.2024
Enhanced customer satisfaction by creating visually appealing and delicious pastries.
Assisted with inventory management and cost control, maintaining optimal stock levels and minimizing waste.
Managed daily production schedules efficiently to consistently meet demand during peak hours without compromising freshness or quality of products.
Maintained a clean and sanitary work environment by adhering to strict food safety standards.
Coordinated with kitchen staff to guarantee timely delivery of all pastries, cakes and desserts.
Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
Cook/ Kitchen Supervisor
Lucky Eddi's Bar & Restaurant
11.2022 - 05.2023
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Prepared meals efficiently under time constraints for timely service during peak hours.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Communicated closely with servers to fully understand special orders for customers.
Streamlined kitchen operations with effective communication and collaboration among team members.
Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
Tour Guide
Coral Islands Tours
01.2010 - 04.2019
Built personal relationships with guests to promote positive experiences.
Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
Continued learning and updating knowledge about tour areas, culture and history to provide accurate, timely and exciting information to tour groups.
Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
Education
High School Diploma -
Antigua Girls’ High School
New Gate Street
06.2004
Skills
Ability to work well with others/function as a team player
Possess extremely strong verbal and non-verbal communication skills
Possess leadership skills
Can be considered as a very responsible, self-motivated, honest and organized individual
Customer Service
Active listener
Personal Information
Date of Birth: 04/17/87
Gender: Female
Nationality: Antiguan
References
Hilary Lambert, Coral Island Tours, 464-5825
Paulette Harrigan, T N Kirnon Primary, 783-0625
Hobbies and Interests
Traveling
Baking
Cooking
Reading
Socializing with friends, family and new individuals.
Timeline
Pastry/Baker Assistant
V J's Bakery
12.2023 - 03.2024
Cook/ Kitchen Supervisor
Lucky Eddi's Bar & Restaurant
11.2022 - 05.2023
Baker
C & T Sweet Treats
07.2015 - Current
Tour Guide
Coral Islands Tours
01.2010 - 04.2019
High School Diploma -
Antigua Girls’ High School
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