De-ena Registe
Summary
Service-oriented individual with a strong drive to excel and contribute to team goals. Demonstrates a passion for continuous learning and self-improvement. Executes assigned tasks with precision and efficiency.
Overview
7
7
years of professional experience
Work History
Customer Service Associate
Clear Harbor
Canefield
10.2020 - 10.2024
- Expertly managed incoming and outgoing customer and agent calls
- Consistently outperformed expectations maintaining perfect accuracy and exceeding targets by a minimum of 5%
- Achieved sales targets through effective marketing strategies
- Focused on customer retention leading to increased renewals
- Implemented solutions to resolve customer concerns effectively
- Note that the above tasks were also carried out during employment at the above establishment during 2014-2017.
Logistician
Samaritan's Purse
Roseau
12.2017 - 08.2018
- Ensured seamless progression of various ongoing projects via direct calls, consistent emails, and hands-on site observations.
- Fostered enduring partnerships among key stakeholders.
- Delivered timely status updates and comprehensive reports, as requested.
- Managed procurement processes for Samaritan's Purse programs in Dominica.
Education
Certificate in Pre-Health -
Dominica State College
Stockfarm05.2024
Technical Diploma in Audio Engineering -
Recording Arts Canada
Toronto, Ontario09.2019
Associate in Literature -
Dominica State College
Stockfarm06.2013
High School Diploma -
Wesley High School
Roseau06-2011
Skills
- Effective Team Collaboration
- Customer Care Expertise
- Adaptability
- Proficient Task Management
- Rapid Learning Ability
- Tactful and diplomatic
- Digital Literacy
References
- Shyla Shillingford l Manager - Clear Harbor, Dominica l 767-275-8946
- Marynise Titre l Lecturer - Dominica State College l 767-225-7195
Timeline
Customer Service Associate
Clear Harbor
10.2020 - 10.2024
Logistician
Samaritan's Purse
12.2017 - 08.2018
Certificate in Pre-Health -
Dominica State College
Technical Diploma in Audio Engineering -
Recording Arts Canada
Associate in Literature -
Dominica State College
High School Diploma -
Wesley High School
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