Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Demica Samuel

Greenbay

Summary

Dynamic professional with a background in office administration and customer service within the Ministry of Education and Sports. Proven ability to enhance workflow efficiency and manage positive client relationships. Manage well with document preparation and organization, consistently delivering exceptional support in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Secretary

Ministry of Education and Sports
09.2021 - Current
  • Assisted in preparing and distributing internal communications and reports.
  • Organized and maintained physical and electronic filing systems for documentation.
  • Responded to inquiries from clients and staff, providing essential information promptly.
  • Collaborated with team members to streamline administrative tasks, improving workflow efficiency.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.

Sales Assistant

Happy Kids
11.2018 - 12.2018
  • Responded promptly to customer inquiries, providing information on products and promotions.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.

Education

No Degree -

Otto’s Comprehensive School
Mary E Pigotts Road

Diploma in Business Administration - Secretarial Studies

Antigua And Barbuda Institute of Continuing Education
Tomlinson Drive
06.2021

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • File management
  • Document preparation
  • Calendar management
  • Schedule management

Accomplishments

    Caribbean Examinations Council

Timeline

Secretary

Ministry of Education and Sports
09.2021 - Current

Sales Assistant

Happy Kids
11.2018 - 12.2018

No Degree -

Otto’s Comprehensive School

Diploma in Business Administration - Secretarial Studies

Antigua And Barbuda Institute of Continuing Education
Demica Samuel