Demica Samuel
Greenbay
Summary
Dynamic professional with a background in office administration and customer service within the Ministry of Education and Sports. Proven ability to enhance workflow efficiency and manage positive client relationships. Manage well with document preparation and organization, consistently delivering exceptional support in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Secretary
Ministry of Education and Sports
09.2021 - Current
- Assisted in preparing and distributing internal communications and reports.
- Organized and maintained physical and electronic filing systems for documentation.
- Responded to inquiries from clients and staff, providing essential information promptly.
- Collaborated with team members to streamline administrative tasks, improving workflow efficiency.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Entered data into system and updated customer contacts with information to keep records current.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Sales Assistant
Happy Kids
11.2018 - 12.2018
- Responded promptly to customer inquiries, providing information on products and promotions.
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Education
No Degree -
Otto’s Comprehensive School
Mary E Pigotts Road Diploma in Business Administration - Secretarial Studies
Antigua And Barbuda Institute of Continuing Education
Tomlinson Drive 06.2021
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- File management
- Document preparation
- Calendar management
- Schedule management
Accomplishments
Caribbean Examinations Council
Timeline
Secretary
Ministry of Education and Sports
09.2021 - Current
Sales Assistant
Happy Kids
11.2018 - 12.2018
No Degree -
Otto’s Comprehensive School
Diploma in Business Administration - Secretarial Studies
Antigua And Barbuda Institute of Continuing Education