Dermorly Joshua
Nut Grove, St. John's ,Antigua
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Customer Service Cashier
Premier Beverage Ltd
45G6+67C, Friars Hill Road, St John's, Antigua
02.2021 - 04.2022
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Developed and managed relationships with customers to increase customer loyalty.
- Counted money in drawers at beginning and end of each shift.
- Answered product questions using knowledge of sales and store promotions.
- Utilized POS system to handle customer cash and credit card transactions.
- Maintained customer satisfaction with quick and professional handling of product returns.
Laborer Helper
Sam's Contraction
Coolidge Drive St. George's Antigua
03.2017 - 03.2019
- Operated variety of power tools and hand tools.
- Removed debris and waste from job sites.
- Maintained tools and equipment in good working condition.
- Followed safety protocols on job sites.
- Mixed mortar and concrete.
- Assisted with plastering, tiling and carpentry.
- Followed instructions from construction project managers and supervisors.
- Unloaded and stored construction materials.
- Painted walls, ceilings and other surfaces.
- Erected scaffolding, frames and formwork.
Laborer Helper
Toy's Contractor
Nut Grove St. John's Antigua
01.2016 - 02.2017
- Operated variety of power tools and hand tools.
- Removed debris and waste from job sites.
- Maintained tools and equipment in good working condition.
- Followed safety protocols on job sites.
- Mixed mortar and concrete.
- Painted walls, ceilings and other surfaces.
- Unloaded and stored construction materials.
- Assisted with plastering, tiling and carpentry.
- Followed instructions from construction project managers and supervisors.
Education
Construction
Antigua And Barbuda Institute For Continuing Edu.
Piggott's, St. George's, Antigua05.2009
Skills
- Guest Services
- Cash Handling
- Product Merchandising
- Merchandise Restocking
- Creative Thinking
- Basic Mathematics
- Team Collaboration
- Adaptable and Flexible
Additional Information
Reference:
Jacqueline Tweed-Harris
General Manager for Industrial Workshop for the Blind
(268) 723-0140
Teco Lake
Senator
(268) 720-9728
Timeline
Customer Service Cashier
Premier Beverage Ltd
02.2021 - 04.2022
Laborer Helper
Sam's Contraction
03.2017 - 03.2019
Laborer Helper
Toy's Contractor
01.2016 - 02.2017
Construction
Antigua And Barbuda Institute For Continuing Edu.