Domagoj Kralj
Summary
Product Support Engineer / Field service with versatile mechanical background dedicated to service engineering tasks.
With over 11 years of experience in Gas Turbine service business (office and field based) where I developed following skills; team player and team friend, on time decision maker, precise and determine in problem solving, willingness to broaden his technical expertise under all circumstances, company focused, EHS sensitive, focused on quality and with a special bond and feeling when working among people of different backgrounds and cultures (used to work in a multicultural environment).
Overview
14
14
years of professional experience
Work History
Product Support Engineer
Climeworks
11.2024 - Current
- Climeworks is a global company that develops and scales Direct Air Capture technology to remove CO₂ from the air.
- Hybrid work - 30% of time in Iceland.
- Capture unit - Field service division.
- Contributed to the service of direct air capture and storage facilities in Mammoth and Orca (Iceland).
- Delivered service support through proactive communication and immediate reactions.
Gas Turbine Assessment Engineer
Ansaldo Energia Switzerland
03.2018 - 10.2024
- Assessment and Assesment Lead Engineer / condition inspection responsible for Gas turbines, GT26 fleet worldwide (40+ units) and GT36 new units (Europe, Northern Africa, Middle East and East Asia).
- 75x inspections (including outage inspections), 48x times lead assessment engineer (status June 2024); in average more than 50% of time abroad.
- Preparation for inspection, inspection tasks, borescope inspections, field service documentation preparation, troubleshooting inspection, close cooperation with service project teams and hardware responsible engineering departments, etc.
- Author of GT inspection reports (485) and Field service reports (53).
- Presenting GT findings in front of end customers and technical contact point on site with end customers during inspection activities.
- Established strong working relationships with clients through communication skills, fostering trust and collaboration.
- Trained new team members, contributing to their integration into the support team, by sharing field knowledge and experience.
- RRP (Rotor radial positioning) specialist- trainee
- Ansaldo Energia Switzerland staff council representative (from 2024).
- Various internal training.
Technical Customer Support Engineer
KSB (Klein, Schanzlin & Becker AG), Zagreb Office
07.2016 - 02.2018
- Application and sales support engineer for pumps, valves and service (Full KSB product portfolio).
- Various internal trainings, including 'Pumps and Systems' by KSB internal training module held in Frankenthal and Halle (Germany), in May 2017.
Designer I / GT Systems Engineer
Alstom Croatia / GE Power Croatia
09.2011 - 06.2016
- Gas turbine Auxiliaries TB (Thermal block) group.
- GT Auxiliary systems operational service engineer & 2nd level plant support (PSC; 24/7 customer support) (Alstom base fleet and advanced fleet GT13/24/26)
- Valves and actuators' spares direct responsible for ALSTOM E/F fleet worldwide; direct link with sub-suppliers of components.
- Troubleshooting, fuel systems calculation checks and verifications, risk assessments.
- Preparation of Field service documentation and instructions for execution during A/B/C inspections.
- Gas turbine operation DEPP analysis.
- ALSTOM COMET (Commissioning Engineering Training) - Basic, Birr Switzerland, May 2013
- ALSTOM COMET (Commissioning Engineering Training) - GT Expert, Birr Switzerland, June 2013
- Various soft skill trainings and EHS AIEP passport.
Engineer Apprentice
3.Maj Shipbuilding Industry, Rijeka, Croatia
05.2011 - 08.2011
- Engineer apprentice in maintenance department
Education
Master of Mechanical Engineering (M.Eng.) - Mechanical Engineering
Faculty of Engineering, University of Rijeka
Rijeka, Croatia06-2010
Skills
- Product performance assessment
- Efficient hardware troubleshooting
- Proficient in customer interactions
Additional Information
- Proficient computer knowledge (incl. R-PDM, SAP, AutoCAD, Team Center, LN, etc).
- Gas turbine hardware and operation fundamentals knowledge, focus on GT26 including field experience.
- ‘Six sigma'; twice project team member (during Alstom / GE).
- 8D project team member (during Alstom / GE).
- GE annual EHS reward, 2015.
- Study trip, VEOLIA ES, London, UK, 2010. (master diploma thesis: ‘Project of Environmental protection for Energy from Waste power plant')
Languages
Croatian
Bilingual or Proficient (C2)
English
Advanced (C1)
German
Elementary (A2)
Slovenian
Elementary (A2)
Other information
- Swiss residence B permit (since 28.02.2018.)
- Married, no kids
- Driving license
- Hobbies : basketball, geography
Timeline
Product Support Engineer
Climeworks
11.2024 - Current
Gas Turbine Assessment Engineer
Ansaldo Energia Switzerland
03.2018 - 10.2024
Technical Customer Support Engineer
KSB (Klein, Schanzlin & Becker AG), Zagreb Office
07.2016 - 02.2018
Designer I / GT Systems Engineer
Alstom Croatia / GE Power Croatia
09.2011 - 06.2016
Engineer Apprentice
3.Maj Shipbuilding Industry, Rijeka, Croatia
05.2011 - 08.2011
Master of Mechanical Engineering (M.Eng.) - Mechanical Engineering
Faculty of Engineering, University of Rijeka
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