Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Tahari C B Lewis

St.Paul Parish

Summary

Proactive and hardworking individual focused on continuous operational improvement. Experienced with operational process optimization and team management. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Utilizes effective logistics coordination to streamline workflows and improve efficiency. Track record of successfully implementing strategies that align with organizational objectives.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Operations Coordinator

Express Handlers Ltd
06.2018 - Current
  • Developed and implemented standard operating procedures to improve efficiency in daily operations.
  • Oversaw scheduling logistics, optimizing staff allocation for peak operational performance.
  • Monitored inventory levels and collaborated with suppliers to maintain optimal stock availability.
  • Oversaw ramp operations, optimizing workflow to minimize delays and improve service quality.
  • Developed training materials for onboarding new team members, ensuring consistency in operations.
  • Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
  • Coordinated aircraft arrival and departure schedules, ensuring timely operations.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Contributed to a positive work environment by fostering teamwork among fellow ramp agents while executing tasks effectively.

Passenger Service Agent

Express Handlers
01.2015 - 06.2018
  • Managed baggage handling operations, maintaining accuracy in tracking and delivery responsibilities.
  • Assisted passengers with inquiries, resolving issues promptly to enhance overall travel experience.
  • Facilitated passenger check-in and boarding processes, ensuring efficient flow and customer satisfaction.
  • Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
  • Delivered excellent customer service under high-pressure situations while maintaining a calm demeanor throughout daily operations.

Airport V.I.P Agent

Signature Concierge Services
St John's
01.2013 - 01.2013
  • Provided exceptional customer service to passengers, ensuring positive travel experiences.
  • Assisted with check-in procedures and boarding processes, improving operational efficiency.
  • Coordinated luggage handling and retrieval, minimizing delays and enhancing passenger satisfaction.
  • Cultivated a friendly atmosphere at the gates, greeting passengers warmly upon arrival and departure.
  • Assisted passengers with special needs, providing compassionate care and facilitating smooth travel experiences.

Merchandiser

Frank B Armstrong
01.2007 - 01.2010
  • Led merchandising team in optimizing product displays and inventory management.
  • Collaborated with suppliers to optimize product selection, pricing, and promotional activities.
  • Analyzed sales data to identify trends and adjust product placements accordingly.

Waiter

Jolly Beach Resort
01.2005 - 01.2006
  • Delivered exceptional customer service to enhance guest satisfaction and ensure repeat business.
  • Coordinated dining room activities, ensuring smooth operations during peak hours.
  • Maintained cleanliness and organization of dining areas, adhering to health and safety regulations.
  • Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.

Education

Associate of Arts - Auto Mechanic

Youth Skills
06.2003

All Saints Secondary School
01.2002

St Joseph’s Academy
St John's, Antigua
01.2000

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St John’s Catholic Primary
01.1998

Skills

  • Scheduling management
  • Supply ordering
  • Logistics coordination
  • Forecasting
  • Quality assurance and control
  • Scheduling coordination
  • Customer relations

Certification

Auto Mechanic (Youth Skills)

Affiliations

  • All Saints United Football Club

Timeline

Operations Coordinator

Express Handlers Ltd
06.2018 - Current

Passenger Service Agent

Express Handlers
01.2015 - 06.2018

Airport V.I.P Agent

Signature Concierge Services
01.2013 - 01.2013

Merchandiser

Frank B Armstrong
01.2007 - 01.2010

Waiter

Jolly Beach Resort
01.2005 - 01.2006

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St John’s Catholic Primary

Associate of Arts - Auto Mechanic

Youth Skills

All Saints Secondary School

St Joseph’s Academy

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Tahari C B Lewis