Summary
Work History
Education
Skills
Languages
Work Availability
Timeline
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Dai Hai Nguyen

Dai Hai Nguyen

Sins

Summary

Developed strong customer service and communication skills in high-paced restaurant environment, handling diverse customer needs and resolving conflicts efficiently. Adept in time management and multitasking, ensuring smooth operations and customer satisfaction. Seeking to transition these skills into new field, focusing on delivering high-quality service and fostering positive interactions.

Work History

Servis in Restaurant

Sapa Gastronomie GmbH
01.2025 - 02.2025
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Elevated the guest experience by anticipating their needs proactively throughout their visit.
  • Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Sushi Helper

HOCTAVE LUCERNE GmbH
12.2024 - 01.2025
  • Maintained a clean and organized workstation, complying with health and safety regulations.
  • Earned recognition from management for consistently meeting deadlines while maintaining uncompromised quality standards.
  • Maintained an up-to-date knowledge of current food trends and industry best practices, applying insights to daily work.
  • Enhanced teamwork skills through close collaboration with fellow sushi helpers and chefs to meet daily production targets.
  • Assisted in inventory management, effectively reducing waste and maintaining optimal stock levels for ingredients.

Education

High School Diploma -

Gymnázium Sokolov
Sokolov, Czech Republic
05-2019

Skills

  • Customer satisfaction
  • Order taking
  • Organization
  • Guest service
  • Exceptional communication
  • Menu memorization

Languages

English
Advanced (C1)
German
Elementary (A2)
Czech
Bilingual or Proficient (C2)
Vietnamese
Bilingual or Proficient (C2)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Servis in Restaurant

Sapa Gastronomie GmbH
01.2025 - 02.2025

Sushi Helper

HOCTAVE LUCERNE GmbH
12.2024 - 01.2025

High School Diploma -

Gymnázium Sokolov
Dai Hai Nguyen