Georgia Henry Joseph
Buckley Line
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Office Administrative Assistant
Covent Garden Antigua
Dockyard Drive, English Harbour
12.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Created and updated records and files to maintain document compliance.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
Physical Therapist Assistant
Therapeutic Deportes1761
Deanery Place, St. John's
04.2022 - 09.2022
- Collaborated with physical therapists to develop comprehensive treatment plans addressing individual patient needs and goals.
- Developed effective communication skills while working with diverse populations of patients presenting various conditions such as neurological disorders or orthopedic issues.
- Ensured accurate documentation of all patient interventions, progress notes, and billing information in electronic medical records.
Spa Receptionist
Mugshot (Spa, Beauty & Personal Care)
Utopia Park, St. John's. Antigua
12.2021 - 03.2022
- Kept calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots.
- Handled sensitive client information discreetly while adhering to privacy regulations and company policies.
- Assisted in inventory management to maintain adequate supply levels for spa treatments and retail products.
- Facilitated seamless check-in and check-out processes, optimizing the overall guest experience.
Waitress
Carmelita's Place
Cassada Gardens, Antigua.
01.2018 - 12.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Secretary
Dr. Francis Medical Complex
Dickenson's Bay Street, St. John's. Antigua
12.2019 - 01.2020
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
Antigua State College
Golden Grove, St. John's. Antigua 09.2017 - 05.2019
Associate of Applied Science - Physical Therapy Assistance
A& B International Institution of Technology
12.2024
High School Diploma -
St. Mary's Secondary School
Bolans, St. Mary's. Antigua10.2017
Skills
- Customer and client relations
- Office Administration
- Confidentiality handling
- Professional demeanor
- Excellent communication
- Problem-solving
- Telephone reception
- Leadership
Additional Information
Extracurricular Activities:
- Former member of the Antigua & Barbuda youth parliament.
- Former member of the Tindale Pathfinder Club.
- Former member of the Antigua State College Dance Group, Debate Society and Circle K (Kiwanis Club)
References
Joshuanette Francis
Teacher- All Saints Secondary School
+1(268) 727-2120
Onieka Martin-Bird
Human Resource Manager
+(268) 786-0813
Mr. Keyon Charles
Former Restaurant Supervisor
+1(268) 775-0184
Timeline
Office Administrative Assistant
Covent Garden Antigua
12.2022 - Current
Physical Therapist Assistant
Therapeutic Deportes1761
04.2022 - 09.2022
Spa Receptionist
Mugshot (Spa, Beauty & Personal Care)
12.2021 - 03.2022
Secretary
Dr. Francis Medical Complex
12.2019 - 01.2020
Waitress
Carmelita's Place
01.2018 - 12.2020
Antigua State College
09.2017 - 05.2019
Associate of Applied Science - Physical Therapy Assistance
A& B International Institution of Technology
High School Diploma -
St. Mary's Secondary School