Gia Anthony
Willikies Village,Antigua
Summary
Hardworking and dedicated employee with four years experience working directly with customers to provide the adequate financial assistance and support; proven competence in handling customers up to 50 daily with an overall satisfaction rate of 96% in current position. Currently holds an Associates of Arts in International Business degree and CSEC Exams subjects in Electronic Document Preparation and Management, Office Administration, Physical Education, Food and Nutrition, Integrated Science, Mathematics and English A
Overview
5
5
years of professional experience
Work History
Receivables Clerk
Mount St. Johns Medical Centre
St. Johns, Antigua
01.2024 - Current
- Provided support for collections efforts when necessary by contacting customers regarding overdue payments or discrepancies in their accounts.
- Performed various accounts receivable functions, handled cash receipts posting, updated cash flow reports and researched chargebacks and write-offs.
- Monitored customer account details to minimize or rectify non-payments, delayed payments and other irregularities.
- Accurately recorded and processed customer payments.
- Maintained accurate records of all receivables transactions.
- Maintained accounting records by performing routine calculating, posting and verifying duties.
- Generated, mailed and monitored invoices.
- Processed new customer forms to set up accounts in system.
- Posted and verified entries to logs, spreadsheets or reports to update department records and accounting systems.
Admission and Financial Registration Rep.
Mount St. Johns Medical Centre
St. Johns, Antigua
07.2019 - 12.2023
- Financially register all patients including direct admissions, emergency room admissions, and same day surgeries.
- Issuing finalized bills to patients and act as the first point of contact for all bills, rates or procedure queries.
- Assisting in the resolution of patient billing discrepancies.
- Assisting in entering patient charges in the Hospital Information System Ensuring financial clearance is attained by patients prior to the commencement of elective and out-patient procedures.
- Informing patients of their payment options including payment plans if necessary.
- Collecting payments and issuing of receipts for every transaction.
- Total money received on cash register, verify total cash on hand with cash completed cash summary and cash analyst sheet.
- Counting and packaging the money after each shift.
- Posting all payments to the relevant accounts in the Hospital Information System.
Education
Associates of Arts in International Business -
Antigua State College
High School Diploma -
Glanvilles Secondary School
High School Diploma -
Pares Secondary School
Skills
- Microsoft Office
- Computer literacy
- Organization
- Problem solving
- Communication
- Flexibility
- Attention to details
- Teamwork
- Level-headed
- Time Management
- Interpersonal Skills
- Multitasking
- Critical Thinking
- Adaptability
Languages
English
References
- Ms. Carolyn Titus, 1268 764 6113, Supervisor, Finance Department
- Ms. Keisha George, 1268 720 6433, Human Resources Coordinator
- Mrs. Danielle Whyte, 1268 781 4161, Supervisor, Reception Department
Timeline
Receivables Clerk
Mount St. Johns Medical Centre
01.2024 - Current
Admission and Financial Registration Rep.
Mount St. Johns Medical Centre
07.2019 - 12.2023
Associates of Arts in International Business -
Antigua State College
High School Diploma -
Glanvilles Secondary School
High School Diploma -
Pares Secondary School
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