Ishtiaq Rashie
Director Food & Beverage
Saint Jhons, Antigua & Barbuda
Summary
Seasoned Food & Beverage Director with over 15 years of experience in luxury hospitality, poised to transition into a Hotel Manager role.
Demonstrated success in managing multi-million dollar F&B operations, enhancing guest experiences, and driving significant revenue growth.
Expert in team leadership, budget management, and operational efficiency, with a keen eye for detail and a commitment to excellence. Proven ability to innovate, implement strategic initiatives, and ensure compliance with health and safety standards.
Ready to bring a holistic approach to hotel management, leveraging extensive industry knowledge to elevate overall guest satisfaction and operational performance.
Overview
17
17
years of professional experience
Work History
Food & Beverage Director
Sandals - Sandals Grande Antigua
03.2023 - Current
- 5-star luxury all inclusive resort with 371 keys, 12 restaurants, 8 bars, in room dining and events
- Managing a team of 248 individuals
- Plan and direct the functions of administration and planning to meet the daily needs of the operation
- Collaborate to create seasonal menus, incorporating trends while maintaining brand consistency.
- Monitor schedules for the operation of all food and beverage areas to achieve a profitable result
- Increased guest loyalty by consistently providing exceptional service standards and memorable dining experiences.
- Maintained compliance with local health department regulations through regular staff training and facility inspections.
- Monitored industry trends to remain current with evolving culinary techniques, presentation styles, and consumer preferences for continuous improvement of offerings.
- Budgeting, P&L, Forecasting
- Efficient control of food, beverage, and labour costs
- Regularly review and evaluate the degree of guest satisfaction, to recommend new operating and marketing policies
- Evaluate the existing F&B offerings and align with the market as and when necessary.
Cluster Food & Beverage Manager
Minor Hotels- Anantara Dighu, Anantara Veli & Naladhu Private Island
11.2022 - 03.2023
- 3 unique island properties catering to different guest mix viz Private Island, adults only and families with 200 keys and 9 F&B outlets & bars
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Managed all day-to-day operations within budgeted guidelines.
- Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.
- Fostered a positive team atmosphere by promoting open communication channels between staff members regarding best practices or concerns within the workplace setting.
- Monitored market trends to stay ahead of competitors in offering unique beverages tailored to customer preferences.
Food & Beverage Manager (pre-opening)
Minor Hotels- Avani+
01.2022 - 12.2022
- 5-star resort with 200 keys and 7 F&B outlets & bars
- Concept development
- Market analysis
- Business feasibility analysis
- OS&E selection and order
- Service flow designs
- Critical path management
- SOP creation
- Pre-opening budget
- Menu development
- Menu costing and pricing.
Food & Beverage Manager (Taskforce)
Minor Hotels - Anantara Peace Haven
02.2022 - 04.2022
- Post Covid revamp of the operations
Food & Beverage Manager
Minor Hotels - Banana Island Resort Doha by Anantara
10.2018 - 12.2021
- 5-star ultra-luxury resort with 141 keys mostly comprising on 2-, 3- and 5-bedroom villas including 8 outlets, bars, and meeting rooms
- Mostly leisure clientele from Middle East and Europe
- Leading a team of 138 including 62 in F&B service, 76 in Kitchen and Stewarding from a multitude of different of nationalities
- Responsible for full P&L and budgeting
- Annual F&B revenue of QAR 48 million
- Annual F&B Profitability 48.5%
- Annual staff turnover less than 1.9%
- Positioned and maintained three restaurants in top 10 on Tripadvisor in Qatar
- Successfully planned and implemented new F&B concepts to drive revenue streams
- Created and implemented F&B guest loyalty programme
- Operational excellence leader for the resort- successfully trained 450 team members and leaders, achieved below results for year 2021: LQA score- 94%
- NPS Score - 71
- GRI Score- 94.6%.
Food & Beverage Service Manager
Minor Hotels - Banana Island Resort Doha by Anantara
01.2017 - 09.2018
- Responsible for the smooth functioning of the entire F&B department, managing a team of 62, including 6 outlet managers.
Food & Beverage Service Manager (Preopening)
Minor Hotels -Oaks Bodhgaya
12.2016 - 02.2017
- Taskforce assignment to assist with opening the property
Outlet Manager
Minor Hotels - Banana Island Resort Doha by Anantara
03.2015 - 12.2016
Outlet Manager
Grosvenor House - A Luxury Collection Hotel by Marriott
03.2014 - 01.2015
Assistant Outlet Manager
Park Hyatt Abu Dhabi Hotel & Villas
09.2012 - 01.2014
Assistant Event Service Manager
Park Hyatt Abu Dhabi Hotel & Villas
09.2011 - 08.2012
Assistant Outlet Manager (Preopening)
Park Hyatt Abu Dhabi Hotel & Villas
12.2010 - 07.2011
Assistant Banquet Manager
Old World Hospitality Pvt. Ltd.
01.2009 - 08.2010
Management Trainee
Old World Hospitality Pvt. Ltd.
06.2007 - 12.2008
Education
Bachelor of Science - Hospitality, Hotel Administration & Applied Nutrition
Institute of Hotel Management
Pusa, New Delhi03.2007
Skills
- Food and Beverage Operations
- Labor Management
- Sanitation Standards
- Food presentation
- Banquet operations
- Menu development
- Fine-dining expertise
- Bar Management
- Cost Control
- Food Safety Compliance
- Inventory Management
- Quality Assurance
- Recipe creation
- Nutrition knowledge
- Budget Development
- Customer Service
- Problem-Solving
- Critical Thinking
- Team Leadership
- Recruitment and hiring
- Operations Management
- Strategic Planning
Accomplishments
- Annual F&B revenue of QAR 48 million.
- Annual F&B Profitability 48.5%.
- Annual staff turnover less than 1.9%.
- Positioned and maintained three restaurants in top 10 on Tripadvisor in Qatar.
- Successfully planned and implemented new F&B concepts to drive revenue streams.
- Created and implemented F&B guest loyalty programme.
- Operational excellence leader for the resort- successfully trained 450 team members and leaders, achieved below results for year 2021: LQA score- 94%. NPS Score - 71. GRI Score- 94.6%
Languages
English
Proficient
C2
Hindi
Proficient
C2
Urdu
Proficient
C2
Kashmiri
Proficient
C2
Arabic
Intermediate
B1
Address
Present - Saint Jhons, Antigua & Barbuda
Permanent - Srinagar, Jammu & Kashmir, India
Awards
Leader of the year 2008 at Banana Island Resort Doha by Anantara
Personal Information
Date of Birth: 03/05/86
Nationality - India
References
- Roberto Simone, General Manager, Anantara Peace Haven, Tangalle, Sri Lanka, rsimone@anantara.com
- Husam Malki, General Manager, Anantara Downtown, Dubai, UAE, hmalki@anantara.com
- Emad Nabulsi, General Manager, Souq Al Wakra Hotel Qatar by Tivoli, Qatar, enabulsi@minor.com
Timeline
Food & Beverage Director
Sandals - Sandals Grande Antigua
03.2023 - Current
Cluster Food & Beverage Manager
Minor Hotels- Anantara Dighu, Anantara Veli & Naladhu Private Island
11.2022 - 03.2023
Food & Beverage Manager (Taskforce)
Minor Hotels - Anantara Peace Haven
02.2022 - 04.2022
Food & Beverage Manager (pre-opening)
Minor Hotels- Avani+
01.2022 - 12.2022
Food & Beverage Manager
Minor Hotels - Banana Island Resort Doha by Anantara
10.2018 - 12.2021
Food & Beverage Service Manager
Minor Hotels - Banana Island Resort Doha by Anantara
01.2017 - 09.2018
Food & Beverage Service Manager (Preopening)
Minor Hotels -Oaks Bodhgaya
12.2016 - 02.2017
Outlet Manager
Minor Hotels - Banana Island Resort Doha by Anantara
03.2015 - 12.2016
Outlet Manager
Grosvenor House - A Luxury Collection Hotel by Marriott
03.2014 - 01.2015
Assistant Outlet Manager
Park Hyatt Abu Dhabi Hotel & Villas
09.2012 - 01.2014
Assistant Event Service Manager
Park Hyatt Abu Dhabi Hotel & Villas
09.2011 - 08.2012
Assistant Outlet Manager (Preopening)
Park Hyatt Abu Dhabi Hotel & Villas
12.2010 - 07.2011
Assistant Banquet Manager
Old World Hospitality Pvt. Ltd.
01.2009 - 08.2010
Management Trainee
Old World Hospitality Pvt. Ltd.
06.2007 - 12.2008
Bachelor of Science - Hospitality, Hotel Administration & Applied Nutrition
Institute of Hotel Management
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