In the realm of Information Technology, I bring a versatile skill set tailored for success in a junior IT role. My completion of CompTIA A+ certification preparation courses underscores My competency in IT fundamentals and technical troubleshooting. With hands-on experience in technical support and system monitoring, I adeptly provide efficient assistance to users and ensure the smooth operation of IT infrastructure.
Collaborative by nature, I excel in team environments, effectively communicating complex technical concepts and fostering a culture of cooperation. A problem-solver at heart, I approach challenges with creativity and resilience, always striving to find innovative solutions. With a dedication to continuous learning and a customer-centric mindset, I am poised to make meaningful contributions to any IT team and drive organizational success.
While My ultimate vision is to establish a technological venture creating products inspired by The Gospel of Jesus Christ, I recognize the importance of starting from the ground up and honing my skills in entry-level IT positions. I am prepared to go above and beyond to ensure the satisfaction and happiness of customers, colleagues, and employers, embarking on a journey of continuous learning and advancement in the field.
Jaleel Francis
Summary
Overview
Work History
Idea Media
Job overview
- Operate and maintain various printing equipment to produce high-quality prints.
- Ensure print jobs meet client specifications and deadlines.
- Manage pre-printing setups for optimal performance.
- Maintain detailed records of print jobs and materials used.
- Train new operators on equipment usage and safety protocols.
- Coordinate with design and production teams for project specifications.
Sandals Grande Antigua
Job overview
Sandals Grand Antigua, 2022-2023
- Managed IT operations, ensuring smooth functioning of digital communications and network infrastructure.
- Collaborated with IT teams to enhance system efficiency, resulting in improved operational uptime and user satisfaction.
Ministry of Education
Job overview
- Monitor examination halls to ensure fair and secure testing environment.
- Enforce examination rules and regulations with professionalism and impartiality.
- Assist in the distribution and collection of examination materials.
- Respond calmly and effectively to any disruptions or emergencies during exams.
- Maintain confidentiality and integrity throughout the examination process.
Education
Jennings Secondary SchoolJennings, St. Mary, Antigua
University Overview
Associates in Computer Information Science - Attending
Antigua and Barbuda Institute of Information Tech., Since 2021
Scholarship : Awarded the Government of Antigua and Barbuda Scholarship 2021
Honors : Received Outstanding Performance in I.T Award
Relevant Coursework :
- Introduction to Computer Information Science
- Introduction to C++ Programming
- Modern Markup Languages
- Introduction to Programming Design
- Data Communication and Networking
Professional Development
CompTIA A+ Certification Preparation
LinkedIn Learning, 2023
- Completed comprehensive series covering the CompTIA A+ (220-1001 & 220-1002) Cert Prep 1-7, focusing on essential IT skills including hardware, networking, and troubleshooting.
I.T Internship
HTP Program, Sandals Grand Antigua, 2022
- Supported IT projects and daily technical operations, gaining hands-on experience in a fast-paced hospitality industry environment.
- Assisted in the maintenance and troubleshooting of network systems, contributing to an increase in service reliability and performance.
Antigua And Barbuda International Institute of Technology (ABIIT)Coolidge, St. Georges, Antigua
University Overview
Skills
Continuous Improvement Mindset
Help Desk Management
IT Operations
IT Standards
Teamwork and Collaboration
Technical Support
Coding Skills: C, PY, VBA, HTML
System monitoring
Networking
Problem Solving
Creative solutions
Microsoft Office
Cover Letter
Dear Sir/Madam,
I am Jaleel Francis, a young, enthusiastic, and determined individual seeking employment at your establishment. I am highly motivated to expand my knowledge and skill sets to adeptly navigate various situations and achieve success in any opportunity that arises. Currently, I am pursuing an associate degree in Information Technology at the esteemed Antigua and Barbuda International Institute of Technology.
Confident in my abilities cultivated through coursework, I am poised to make a valuable contribution to your organization. I have completed six courses at the institution, including Introduction to Computer Information Science, Introduction to C++ Programming, Modern Markup Languages, Introduction to Programming Design, Writing for English, and English Research.
While my technical background has equipped me well, I am not limited to this field. I eagerly anticipate expanding my skill set and knowledge in diverse areas. My unwavering eagerness to learn and develop new skills drives me forward.
I am eager to contribute to your team's success and make a positive impact in our community. Attached is a copy of my resume. I look forward to your favorable response.
Thank you in advance for your consideration.
Yours sincerely,
Jaleel Francis
Csec Grades
- Information Technology (I.T), I
- English A General, II
- Physics, II
- Geography, II
- Mathematics, III
- Chemistry, III
- Caribbean History, IV
- French, IV
References
- Ms. Roseland Beazer (Principal), +1(268) 463-0202, 8 Years
- Ms. Christmas (Math teacher), +1(268) 725-2999, 4 Years
- Mr. David (I.T Teacher), +1(268) 725-2566, 8 Years
- Mr. Imhoff (Teacher at ABIIT), +1(268) 725-1008, 3 Years
- Mr. Mead (Teacher at ABIIT), +1(268) 764-2139, 2 Years
- Ms. Spencer (Sandals Training Manager), +1(268) 773-0778, 1 Year
- Mr. Ryan Casimir (Sandals I.T Manager), +1(268) 720-6018, 1 Year
- Mr. Myrick Smith (Antigua Education Officer), +1(268) 722-4344, 1 Year
Extracurricular Activities
Self Projects
- Created a Network at my Church right here in Antigua and further expanding it.
- Designing a proficient Excel workbook macro that stores, manages, and analyzes cheque work orders for a company. The workbook also assigns privileges to different users to ensure security and confidentiality.
- Other Excel Macro Projects,
Timeline
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