Summary
Overview
Work History
Education
Skills
Timeline
Generic

Javier Richards

Summary

Detail-oriented team player with strong organizational skills. A dependable candidate successful at managing multiple priorities with a high degree of accuracy and a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Boarding Agent

Delisle Walwyn Francis Ltd.
02.2023 - Current
  • Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
  • Reviewed and updated customer information to maintain up-to-date records for high-quality service.
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
  • Engaged customers to find amiable and appropriate solutions to transportation issues and conflicts.

Ramp Agent

Dispatch Services Antigua Ltd.
11.2022 - Current
  • Guided aircraft into and out of parking positions using hand signals.
  • Connected electrical power unit and hoses to aircraft.
  • Maintained clean, orderly work environment free of hazards.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 3 daily flights.
  • Assisted in the transferring of luggage from aircraft to collection areas safely.

Porter

Delisle Walwyn Francis Ltd.
01.2023 - 01.2023
  • Assisted with the loading and and offloading of trucks to transport passenger bags to and from the cruise ship.
  • Assisted with the packing and unpacking of carts with passengers bags to be placed on or removed form the ship.
  • Collected bags from passengers to make the checking in process run more smooth.
  • Coordinated with my colleagues to ensure the operation was moving according to schedule.
  • Kept a record count of the passengers bags movement to and from the ship.

Education

High School Diploma -

Antigua Grammar School
St. John's Antigua
08.2021

Skills

  • Basic Computer Skills
  • Customer Experience
  • Microsoft Office
  • Ramp Service
  • Creative Solutions
  • Service Quality
  • Electronic Systems

Timeline

Boarding Agent

Delisle Walwyn Francis Ltd.
02.2023 - Current

Porter

Delisle Walwyn Francis Ltd.
01.2023 - 01.2023

Ramp Agent

Dispatch Services Antigua Ltd.
11.2022 - Current

High School Diploma -

Antigua Grammar School
Javier Richards