Jeshua Williams
Complex Drive #8
Summary
Dynamic and customer-focused professional with experience in delivering top-tier service in fast-paced environments. Known for exceptional communication, and problem-solving skills. Proficient in building rapport, resolving conflicts, and enhancing the overall customer experience through empathy, product knowledge, and innovative solutions. A team player who thrives on creating positive outcomes and driving success through efficiency and collaboration, with a passion for continuous learning and exceeding expectations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Food and Beverage Server
Verandah Resort and Spa
01.2024 - Current
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Greeted guests warmly to foster welcoming environment.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Remained focused, calm and professional during peak rush hours.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers.
- Checked on guests throughout meal to attend to needs and provide great service.
- Promoted a safe dining environment by adhering to strict food handling guidelines and maintaining cleanliness standards throughout the establishment.
- Managed high-volume order requests during peak hours while maintaining accurate order fulfillment and prompt service.
- Demonstrated success in maintaining high level of customer satisfaction.
- Memorized dynamic menu options to accurately relay offerings to guests.
- Worked closely and successfully with kitchen staff and management to maximize customer satisfaction.
Cashier
Silver Streak Bakery
11.2022 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
Bachelor of Science - Nursing
University of The West Indies
Five Islands Campus10.2025
High School Diploma -
Princess Margaret School
12.2020
Skills
Guest satisfaction
Guest service
Team player
Strong Work Ethic
Exceptional customer service
Certification
Basic Life Support Certified
Food Handlers Certified
Timeline
Food and Beverage Server
Verandah Resort and Spa
01.2024 - Current
Cashier
Silver Streak Bakery
11.2022 - 01.2024
Bachelor of Science - Nursing
University of The West Indies
High School Diploma -
Princess Margaret School
Similar Profiles
Lindell EspritLindell Esprit
Bar Manager/coordinator at Verandah Resort And SpaBar Manager/coordinator at Verandah Resort And Spa
JAN VAN DER VELDENJAN VAN DER VELDEN
Operations Manager at Grafton Beach Resort& Le Grand Curland Spa ResortOperations Manager at Grafton Beach Resort& Le Grand Curland Spa Resort
Pedro MontalvoPedro Montalvo
Chef de Cuisine at Nemacolin Woodlands Resort and Spa, Star, 4-Diamond ResortChef de Cuisine at Nemacolin Woodlands Resort and Spa, Star, 4-Diamond Resort