Jhada Haynes
Clerical Clerk
Potters Village
Summary
Professional and knowledgeable office clerk offering four years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
6
6
years of professional experience
Work History
Player Services Representative
Cage Antigua & Barbuda LTD
06.2023 - Current
- Welcomed players on arrival, displaying professional and
friendly approach. - Provided players with information on local agents, new
promotions and daily cash drops to enhance stay. - Maintained high level knowledge of all gaming services offered
to answer guest questions. - Delivered prompt service to prioritize customer needs.
- Daily Cash reports and deposits along with weekly bank drops
Performs other confidential duties as assigned
Administrative Assistant
East Coast Resesrch
03.2020 - 12.2022
- Executed record filing system to improve document organization and management.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes
- Assisted in budget preparation and monitoring for increased cost control and profitability.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines
Cashier
Jenny One Stop Shop
01.2018 - 11.2019
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases and locate items.
- Managing transactions with customers using cash registers
- Worked flexible schedule and extra shifts to meet business needs
- Assisted customers with returns
- Operated cash register for cash with excellent accuracy levels
Education
High School Diploma -
Trinity Academy
Jennings Village 05.2001 -
Skills
Microsoft Excel Proficiency
Analytical Thinking
Multitasking Abilities
Time Management Abilities
Exceptional communication
Problem Solving
Clerical Support
Ability to work well under pressure
Organizational
Accuracy
Professionalism
Adaptability
Responsiveness
References
Lavraine Elvin-Thomas
Cage Antigua & Barbuda LTD
Accounts Supervisor
1(268)736-7295
Samauzai Phillip
Next International
Accounts Department
samauzai.phillip@nextintl.com
La Choyia Blair
Antigua Public Utilities Authority
Customer Service Representative
1(268)788-8457
Timeline
Player Services Representative
Cage Antigua & Barbuda LTD
06.2023 - Current
Administrative Assistant
East Coast Resesrch
03.2020 - 12.2022
Cashier
Jenny One Stop Shop
01.2018 - 11.2019
High School Diploma -
Trinity Academy
05.2001 -