Joshua Ferdinand
St.John’s
Summary
Proven leader and adaptable professional, by enhancing sales through expert product knowledge and superior customer service. Demonstrated critical thinking and exceptional communication, leading to improved client relations and inventory management. Skilled in organization and attention to detail, committed to continual improvement and achieving results.
Overview
2
2
years of professional experience
Work History
Automotive Arts
Robert Shoul
Old Parham Rd
12.2023 - 01.2024
- Enhanced sales performance with personalized customer service and in-depth knowledge of products.
- Coordinated special orders for hard-to-find or unique items, resulting in increased revenue opportunities.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Improved customer satisfaction by providing expert advice on automotive parts and their applications.
- Strengthened client relations by proactively following up on orders and maintaining open lines of communication.
- Assisted customers in identifying the correct parts for their vehicles, ensuring optimal performance and reduced returns.
Tropic Wear
Saskia
Heritage Quay Complex
12.2021 - 01.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
Education
Associate Of Social Science - Social Science
The Antigua State College
Valley Rd, St John's06.2024
High School -
Antigua Grammar School
Old Parham Rd 06.2022
Skills
Adaptability
critical thinking
organization
communication
attention to detail
Sport
football
Villa lions senior player
Timeline
Automotive Arts
Robert Shoul
12.2023 - 01.2024
Tropic Wear
Saskia
12.2021 - 01.2022
Associate Of Social Science - Social Science
The Antigua State College
High School -
Antigua Grammar School