KENISHA.K . LEWIS
ST.MARY'S
Summary
To work hard with full determination and dedication to achieve organizational as well as personal goals. But also one that facilitates for increasing knowledge and skills leading to personal and organizational gro
Overview
5
5
years of professional experience
Work History
CASHIER
Bodog Restaurant
07.2020 - 05.2021
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
WAITRESS
Bodog Restaurant
06.2019 - 03.2020
- Take guests food orders
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Bussed and reset tables to keep dining room and work areas clean.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
WAITRESS
Blue Waters Resort And Spa
12.2018 - 06.2019
- Take guest food orders
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
HOTESS
Cocobay Resort
05.2017 - 03.2018
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Receptionist
Cocobay Resort
03.2016 - 01.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Education
Certificate in Profesional Hospitality -
GARD CENTER
Pares 01.2019
High School Diploma -
Otto's Comprehensive School
Otto's06.2015
CXC CERTIFICATE -
Five Island Primary
Five Island 12.2009
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Additional Information
Reference
Dian Edward's
Entrepreneur
Telephone Number: 463-7535
Timeline
CASHIER
Bodog Restaurant
07.2020 - 05.2021
WAITRESS
Bodog Restaurant
06.2019 - 03.2020
WAITRESS
Blue Waters Resort And Spa
12.2018 - 06.2019
HOTESS
Cocobay Resort
05.2017 - 03.2018
Receptionist
Cocobay Resort
03.2016 - 01.2017
Certificate in Profesional Hospitality -
GARD CENTER
High School Diploma -
Otto's Comprehensive School
CXC CERTIFICATE -
Five Island Primary
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