Keyana Amie Alfred
St John's
Summary
Certified and Experienced Spa Therapist with a comprehensive background in various massage techniques, including Swedish, deep tissue, and aromatherapy. Demonstrated ability to maintain high standards of hygiene and cleanliness while adhering to safety protocols during treatments. Collaborated effectively with team members to enhance guest experiences and provided tailored consultations to meet individual client needs.
Overview
2
2
years of professional experience
Work History
Spa Therapist (Freelancer)
Galley Bay Resort and Spa
Five Islands, Antigua
09.2023 - Current
- Ensured that all safety protocols were followed while performing treatments.
- Collaborated with other team members to create a positive experience for guests.
- Performed massage treatments including Swedish, deep tissue and aromatherapy techniques.
- Maintained professional standards of hygiene and cleanliness in the spa environment.
- Adhered to ethical standards when dealing with clients' personal information or concerns.
- Provided body wraps, scrubs, hot stone therapy, reflexology or other specialized treatments as requested by customers.
- Increased sales by providing exceptional service and maintaining positive and energetic attitude.
Spa Therapist (Contracted)
Blue Waters Resort & Spa
Blue Waters Drive, Antigua
11.2024 - 04.2025
- Performed guest consultation prior to services
- Ensured that all equipment was properly cleaned and sterilized before use.
- Provided body wraps, scrubs, hot stone therapy, reflexology or other specialized treatments as requested by customers.
- Performed many massage services to include Therapeutic, swedish, deep, sports massages, Facials, Pedicures and Manicures
- Replenish guests washrooms/changing room with necessary amenities for daily use
- Managed inventory of supplies needed for all spa services.
- Remained current on new products and procedures offered at the spa.
- Collaborated with other team members to create a positive experience for guests.
- Ensured that all safety protocols were followed while performing treatments.
- Maintained professional standards of hygiene and cleanliness in the spa environment.
- Assisted clients with selecting the best spa services for their individual needs.
- Adhered to ethical standards when dealing with clients' personal information or concerns.
Spa Therapist (Freelancer)
Tropical Bliss
01.2023 - 12.2023
- Managed inventory of supplies needed for all spa services.
- Maintained records of client treatments and progress.
- Recommended additional services based on customer's needs.
- Maintained professional standards of hygiene and cleanliness in the spa environment.
- Ensured that all safety protocols were followed while performing treatments.
- Provided facial treatments such as cleansing, exfoliation and moisturizing.
- Ensured that all equipment was properly cleaned and sterilized before use.
- Maintained an organized work area throughout shift hours.
- Conducted consultations with clients to assess their skin type and condition prior to providing any treatment.
- Managed bookings in accordance with company policies.
- Assisted clients with selecting the best spa services for their individual needs.
- Increased sales by providing exceptional service and maintaining positive and energetic attitude.
- Performed therapeutic, sports, deep tissue and Swedish massage, facials and pedicure on clients.
Education
Certification - Basic Facials
Cosmetology Essentials
Lionel Hurts Street, St. John's Antigua02-2025
Certification - Massage Therapy & Waxing
Caribbean Academy of Cosmetology And Trichology
Paynters, Antigua03-2023
Skills
- Massage techniques
- Facial treatments
- Body therapy
- Customer service
- Team collaboration
- Deep tissue massage
- Waxing services
- Swedish massage
- Physical strength
- Hot stone therapy
Accomplishments
- Valedictorian Awardee at Caribbean Academy of Cosmetology and Trichology
- Experienced Hotel employee in departments of Front desk, Reservation, Food and Beverage Administration and Spa.
Timeline
Spa Therapist (Contracted)
Blue Waters Resort & Spa
11.2024 - 04.2025
Spa Therapist (Freelancer)
Galley Bay Resort and Spa
09.2023 - Current
Spa Therapist (Freelancer)
Tropical Bliss
01.2023 - 12.2023
Certification - Basic Facials
Cosmetology Essentials
Certification - Massage Therapy & Waxing
Caribbean Academy of Cosmetology And Trichology