Summary
Overview
Work History
Education
Skills
Traveling
Timeline
Generic

Keywonna Emanuel

St. Georges,Antigua

Summary

Proven track record in enhancing customer satisfaction and streamlining documentation processes as a Personal Assistant at Edward Hadeed and a Customer Service Representative at CoCo H20. Skilled in time management and customer service, adept at multitasking and a dedicated team player, consistently delivering results beyond expectations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service Represention position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Personal Assistant

Edward Hadeed
12.2021 - 12.2022
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.

Customer Service Representative

CoCo H20
01.2018 - 03.2020
  • Handled customer inquiries and suggestions courteously and professionally.
  • Updated account information to maintain customer records.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.

Education

GED -

Clarehall Secondary School
Cassada Gardens

Jefferson High School
Rockford, Ill

Skills

  • Time Management
  • Multitasking and Organization
  • Customer Service
  • Strong Work Ethic

Traveling

On the plane the view is fantastic and the experience of meeting new people and seeing different places is very extra-ordinary.

Timeline

Personal Assistant

Edward Hadeed
12.2021 - 12.2022

Customer Service Representative

CoCo H20
01.2018 - 03.2020

GED -

Clarehall Secondary School

Jefferson High School
Keywonna Emanuel