Kwatawnya Roberts
St. Peter’s,04
Summary
Experienced administrative professional and registration clerk with the ability to manage multiple tasks simultaneously with efficiency and patience. Professional yet amicable personality and an effective communicator with customers. Proficient in use of common applications such as Microsoft Office Suite.
Overview
5
5
years of professional experience
Work History
Intern in Human Resource Department; HR Digitization Agent
Antigua Public Utilities Authority
St. John’s Antigua
06.2023 - 08.2023
- Maintained digital and electronic records of employees
- Processed employees' requests for paid time off
- Drafted memos concerning Health & Safety guidelines
- Digitally uploaded employee documents
- Answered and responded to employee and customer queries.
Registration Clerk
Antigua & Barbuda Electoral Commission
St. John’s Antigua
05.2019 - 12.2022
- Updated Excel spreadsheets and inventory tracking database
- Registered new electors and retrieved customer information
- Communicated with electors about the registration process
- Investigated and resolved elector inquiries and complaints
- Consulted with outside parties to resolve discrepancies.
Intern in HR & Training and Development Department
Sandals Grande Antigua Resort & Spa
Antigua
04.2018 - 06.2018
- Assisted with presentations and employee in-house events
- Documented data entry and updated personnel and payroll systems
- Maintained file management and employee demographics.
Education
Associates Degree - Human Resource Management
Antigua and Barbuda Institute of Technology
01.2021
College Diploma -
Antigua State College – A Level’s Department
01.2017
High School Diploma -
Christ the King High School
01.2015
Skills
- Clerical Support
- Scheduling
- Administrative Support
- Administrative Tasks
- Workflow Optimization
- Problem-Solving
- Team Collaboration
- Flexible Schedule
- Fast Learner
- Multitasking and Organization
- Attention to Detail
- Interpersonal and Social Skills
- Teamwork and Collaboration
- Microsoft Office Suite
- Telephone Etiquette
- Outstanding Communication Skills
- Computer Skills
- Collaboration
Key Skills Applications
- Complex problem solver
- Strong leadership skills
- Detail-oriented
- Highly organized
- Proficient in Microsoft Office Applications & Outlook
Sectors Worked In
- Hospitality
- Human Resource & Training Development
- Government Electoral Process
Telephone Number
774-5373
Professional Highlights
- Successfully acted as interim supervisor on several occasions in the absence of my superior.
- Expertise in SIDEMS (Secure ID Card and Electoral Management System) used in the electoral process to register electors.
References
- Lyle Jackson, HR Systems Administrator, Antigua Public Utilities Authority, 729-5736/480-7982
- Tracelyn Hendrickson-Spencer, Registration Officer, Antigua and Barbuda Electoral Commission, 780-0282
- Ian Hughes, Supervisor of Elections, Antigua and Barbuda Electoral Commission, 764-5791/562-4191
Timeline
Intern in Human Resource Department; HR Digitization Agent
Antigua Public Utilities Authority
06.2023 - 08.2023
Registration Clerk
Antigua & Barbuda Electoral Commission
05.2019 - 12.2022
Intern in HR & Training and Development Department
Sandals Grande Antigua Resort & Spa
04.2018 - 06.2018
Associates Degree - Human Resource Management
Antigua and Barbuda Institute of Technology
College Diploma -
Antigua State College – A Level’s Department
High School Diploma -
Christ the King High School
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