LARISSA ATTICO
St. John's ,Antigua
Overview
22
22
years of professional experience
Work History
FOOD AND BEVERAGE ADMIN
THE VERANDAH RESORT & SPA
03.2021 - 06.2023
- Monitored food and beverage supplies, assisting with restocking when needed.
- Monitored dining room inventory and replenished as necessary.
- Complete and process payroll for kitchen and Food & Beverage staff
- Provided administrative support to the Executive Chef and Executive Sous Chef
- Input schedules for Food & Beverage and Kitchen Staff
CUSTOMER SERVICE REPRESENTATIVE/ GUEST SERVICE AGENT
THE VERANDAH RESORT AND SPA
01.2010 - 01.2020
- Write daily reports on guest inquiries
- Follow up with guest to ensure that their inquiries were handled
- Call guest daily to welcome them to the resort and call before departure to ensure they had a great stay
- Ensure they have a great time throughout their stay
- Prepare and Deliver amenities to rooms
- Provide first aid to anyone that was injured
- Most outstanding in the department
- Most mentioned for the month of December
- Best Smile
- Employee of the Year in 2018 and 2019
- Employee of the quarter in 2018 and 2020.
CASHIER
MADISON CASINO
01.2007 - 01.2008
- Exchange chips for funds and vis versa
- Tally funds at the end of shift and create a ledger.
RECEPTIONIST
TOURTURER GYM
01.2003 - 01.2006
- Sign persons up for the gym
- Offer assistance in warming up persons for gym activities
- Provide gym information.
CASHIER
CORNERSTONE PHARMACY
01.2001 - 01.2002
- Offer assistance to customers
- Provide prices for different items.
Education
BUSINESS ADMINISTRATION -
PARES SECONDARY SCHOOL
12.2001
BUSINESS ADMINISTRATION -
CHRIST THE KING HIGH SCHOOL
12.1997
Skills
- First Aid Trained
- Customer Service Trained
Activities
- Volunteered with feeding the elderly
- Baby Sitter
- Sunday School Teacher
- Fitness Trained
- Wedding Coordinator
Timeline
FOOD AND BEVERAGE ADMIN
THE VERANDAH RESORT & SPA
03.2021 - 06.2023
CUSTOMER SERVICE REPRESENTATIVE/ GUEST SERVICE AGENT
THE VERANDAH RESORT AND SPA
01.2010 - 01.2020
CASHIER
MADISON CASINO
01.2007 - 01.2008
RECEPTIONIST
TOURTURER GYM
01.2003 - 01.2006
CASHIER
CORNERSTONE PHARMACY
01.2001 - 01.2002
BUSINESS ADMINISTRATION -
PARES SECONDARY SCHOOL
BUSINESS ADMINISTRATION -
CHRIST THE KING HIGH SCHOOL