Loraine Rose

To transcribe a recorded parliament session

• Handled daily scheduling tasks and provided administrative support for entire department.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Scheduled appointments and conducted follow-up calls to clients.
• Answered multi-line phone system and enthusiastically greeted callers.
• Maintained office supplies inventory by checking stock and ordering new supplies.
• Created and updated records and files to maintain document compliance.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Updated account information to maintain customer records.
• Responded to customer requests for products, services, and company information.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Maintained up-to-date knowledge of product and service changes.

• Recorded information using word processing, dictation and transcription software and equipment.
• Followed all HIPAA rules and regulations regarding patient confidentiality.

• Retrieved grocery carts and baskets from lot and various site locations.
• Assisted with maintaining clean and organized store appearance.
• Returned unwanted merchandise and retrieved specially requested products.
• Worked together with cashiers to guarantee customer satisfaction.
• Maintained customer satisfaction by assisting with carrying out goods.