Marsha Soldiew
St. Peter's,Antigua
Summary
I am a motivated and adaptable professional with a strong commitment to continuous learning and a proactive approach to new challenges. I bring a collaborative mindset, strong problem-solving abilities, and a willingness to embrace new opportunities. I consistently contribute to achieving company goals through strategic planning, effective prioritization, and a results-oriented approach.
Overview
23
23
years of professional experience
4
4
years of post-secondary education
Work history
Compliance Team Lead
Global Management Infrastructure
St. John's, Antigua
05.2025 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Handling Jira tickets for which critical thinking is used to break down problems, evaluate solutions and make decisions.
- Oversaw daily operations to achieve high productivity levels.
Customer Payments Supervisor
Dixie Operations (888 Holdings Ltd)
St. John's, Antigua
03.2005 - 07.2019
- Improved team efficiency by implementing new scheduling practices.
- Provided constructive feedback to staff for improved performance levels.
- Monitored employee attendance records for maintaining discipline within the team.
- Implemented company policies effectively, maintained high standards of service delivery.
- Managed daily operations to increase productivity.
- Tracked employee performance, assessed daily output and implemented corrective actions to close gaps.
Accounts Receivable Supervisor
Stanford Financial (Caribbean Star Airlines)
St. John's, Antigua
11.2002 - 03.2005
- Successfully delivered on tasks within tight deadlines.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Frequent Flyer Coordinator - ensuring customer orders entries with accuracy and redemption of mileage is issued with speed.
- Data entry and Reconciliation of regional Sales reports to ensure day-to-day duties accurately and efficiently.
Education
Bachelor of Science - Accounting and Finance
University of the West Indies
Antigua 09.2022 - 05.2025
Diploma of Higher Education - Business
Antigua State College
Antigua 09.1994 - 06.1996
Skills
- Problem-solving
- Strategic planning
- Resourcefulness
- Troubleshooting
Accomplishments
2023 Honor Roll and Principal's Award - UWI FIC
References
References available upon request.
Timeline
Compliance Team Lead
Global Management Infrastructure
05.2025 - Current
Bachelor of Science - Accounting and Finance
University of the West Indies
09.2022 - 05.2025
Customer Payments Supervisor
Dixie Operations (888 Holdings Ltd)
03.2005 - 07.2019
Accounts Receivable Supervisor
Stanford Financial (Caribbean Star Airlines)
11.2002 - 03.2005
Diploma of Higher Education - Business
Antigua State College
09.1994 - 06.1996
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