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Maya Christophe
Newfield, St. Philip
Summary
Dynamic and results-driven professional with proven expertise in confidential information management. Excelled in multitasking and organization, enhancing interdepartmental communication and efficiency. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.
Overview
3
3
years of professional experience
Work History
Receptionist Administrator
Escape at Nonsuch Bay Resort
10.2023 - 08.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues' needs or concerns.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Hub for 5 different departments, communicating and dissemination of information to and from them.
Watersports Attendant
Scooter Snorkeling
02.2023 - 05.2023
- Sought potential customers and provided excellent customer service to guests by promptly responding to inquiries and requests.
- Maximized revenue by recommending appropriate rental products and upselling services to customers.
- Met and exceeded sales goals between $800 and $1000 USD per day.
Office Administrator
Franz DeFreitas
01.2022 - 01.2023
- Interacted with customers by phone, email, or in-person to provide information.
- Expanded customer base through cold calling at least 30 persons per day, networking, and relationship building.
- Updated media for social platforms.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Education
Bachelor of Science - Economics And Finance
University of The West Indies
Five Islands05.2027
Associate of Science - Human Resources Management
Antigua & Barbuda Intl. Institute of Technology
Coolidge, St. George's, Antigua12.2022
High School Diploma -
Antigua Girls' High School
St John's, Antigua And Barbuda06.2020
Skills
- Customer Service
- Multitasking and Organization
- Microsoft Office
- Decision-Making
- Problem-solving skills
- Creative Thinking
- Verbal and written communication
Timeline
Receptionist Administrator
Escape at Nonsuch Bay Resort
10.2023 - 08.2024
Watersports Attendant
Scooter Snorkeling
02.2023 - 05.2023
Office Administrator
Franz DeFreitas
01.2022 - 01.2023
Bachelor of Science - Economics And Finance
University of The West Indies
Associate of Science - Human Resources Management
Antigua & Barbuda Intl. Institute of Technology
High School Diploma -
Antigua Girls' High School
Affiliations
- Nolan Hue Foundation
References
Franz DeFreitas
Business Consultant
SJCS United Progressive Party Campaign Office
(268) 775-0775, fchalver10@gmail.com
Canice James
Marketing Operations Manager
Maven Marketing
(268)789-3698
Onekha Elvin
Business Administrator
Business Systems and Supplies
(268) 771-1865
Software
CSS
Accomplishments
Small business owner for handmade clothing items.
Quote
Business has only two functions – marketing and innovation.
Peter Drucker
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