Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Mozart Sam

Mozart Sam

The Valley

Summary

A Well presented, articulate and smart individual who is very keen on a career, driven professional spirit and unmatched drive. Possessing a proven ability to contribute to a company at both strategic and operational level, when delivering people management strategies. Comprehensive understanding and a valuable resource is what it takes to be an outstanding asset to any establishment. The goal is to conquer challenging role with an organisation where I can make a name for myself and expand my skill level. Reliable, responsible and hardworking with a positive attitude is the motto. Driven to deliver high-quality service and consistent results.

Overview

12
12
years of professional experience

Work History

Airline Service Agent (CONVIASA & JET BLUE)

Argyle International Airport
12.2023 - Current
  • Provide safety by ensuring Aircraft is adequately Searched before take off to ensure no prohibited items are met.
  • Collaborated with airline staff to facilitate smooth flight operations and on-time departures.
  • Resolved customer complaints via phone, email or live chat.
  • Provided product and service information to customers and identified upselling opportunities to maintain and increase income streams.
  • Participated in regular training sessions to stay updated on industry standards, regulatory changes, and company policies.
  • Streamlined baggage handling procedures for increased efficiency and reduced wait times.

AVIATION SECURITY OFFICER

ARGYLE INTERNATIONAL AIRPORT
07.2017 - Current
  • Exercised concentration and initiative to identify and locate potentially life-threatening devices.
  • Loaded and unloaded pallets to facilitate smooth x-ray process.
  • Conducted screening and security checks to execute and facilitate safe transportation of cargo.
  • Screened baggage to identify and remove threats.
  • Directed hazard inspections of runways and navigational installations to identify causes of danger.
  • Monitored movements of passengers and employees to avoid safety being compromised.
  • Drafted reports to submit incident information and updates to management.
  • Performed mobile, foot and static patrols in assigned areas to provide safety and security.
  • Documented incidents to maintain security logs.
  • Escorted individuals to service areas to practice security measures.
  • Identified dangerous and prohibited objects by conducting physical inspections and operating x-ray machines to screen cargo.
  • Maintained professional conduct and systematic methodology in face of difficult situations and challenging customers.

Laboratory assistant

International airport development Co.
08.2014 - 11.2014
  • Gathering and preparation of concrete samples for the transportation as well as the subsequent transportation and handling of these samples according to the different work processes of the laboratory;
  • Conditioning of moulds for concrete specimens
  • organising and cleaning the areas use by the specialty.



Labourer

Overseas engineering & construction Co.LTDA.S.A
03.2013 - 12.2013
  • Carried out day-to-day duties accurately and efficiently.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Mixed and laid concrete with excellent planning and measuring skills.
  • Safely and responsibly transported construction supplies to relevant locations, aiding effective, efficient labouring operations.
  • Managed day-to-day labour duties including heavy lifting, goods transportation and site maintenance.

Education

Certificate of Education - General

ARGYLE R.C PRIMARY SCHOOL SCHOOL
Kingstown

GCSEs - General

ST. VINCENT GRAMMAR SCHOOL
Kingstown

Incomplete - Automotive

SVG Community College(DTVE)
Kingstown

Skills

  • Physical fitness
  • Very vigilant
  • Problem solving
  • Team player
  • Quick learner
  • Aviation security
  • Cargo screening
  • Attention to detail
  • Investigation skills
  • Communications
  • File and records management
  • Manual lifting
  • Deadline driven
  • Construction site labouring
  • Weapons training

Languages

Spanish
Upper intermediate
English
Fluent

Timeline

Airline Service Agent (CONVIASA & JET BLUE)

Argyle International Airport
12.2023 - Current

AVIATION SECURITY OFFICER

ARGYLE INTERNATIONAL AIRPORT
07.2017 - Current

Laboratory assistant

International airport development Co.
08.2014 - 11.2014

Labourer

Overseas engineering & construction Co.LTDA.S.A
03.2013 - 12.2013

Certificate of Education - General

ARGYLE R.C PRIMARY SCHOOL SCHOOL

GCSEs - General

ST. VINCENT GRAMMAR SCHOOL

Incomplete - Automotive

SVG Community College(DTVE)
Mozart Sam