NAHEDA SAOUD
Summary
Top-notch executive assistant with several years of experience managing business relations and special projects. Accustomed to meeting tight deadlines. Excellent telephone, offline and online filing, interpersonal and organizational skills. Experience in meeting and event planning and travel co-ordination. Superior problem resolution and a high level of confidentiality. Creative with an eye for detail.
Overview
25
25
years of professional experience
Work History
Executive Assistant
Conors Sports Bar & Next Level Ltd.
01.2023 - Current
- Implemented updated policies and practices for organization and monitored effect.
- Handled confidential and sensitive information with discretion and tact.
- Maintained professional, organized, and safe environment for employees and patrons.
- Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
- Processed payments and documents such as invoices, statements and employees' wages
- Verified items billed against items ordered and reconciled differences through follow-up with vendor.
- Completed financial reports, providing insight into performance, operations and cash flow.
- Handled day-to-day accounting by making deposits and other bank transactions.
Co-Owner-General Manager
Sahara's Restaurant
12.2020 - 01.2023
- Established foundational processes for business operations.
- Evaluated suppliers to maintain cost controls and improve operations.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Monitored daily cash discrepancies and inventory shrinkage.
General Manager
Ana's On The Beach
01.2019 - 01.2022
- Carefully interviewed, selected, trained, and supervised staff.
- Set clear expectations and created positive working environment for employees.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Correctly calculated inventory and ordered appropriate supplies.
- Maintained facility and grounds to present positive image.
- Orchestrated positive customer experiences by overseeing every area of restaurant operations.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
Executive Assistant
Next Level Ltd.
01.2016 - 01.2019
- General administrative support.
- Managed accounting invoices and billings, balanced accounts and bank transactions.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Created, maintained and updated filing systems for paper and electronic documents.
- Completed weekly payroll for employees.
- Optimized organizational systems for payment collections, Accounts payable / Accounts receivable, deposits, and recordkeeping.
Owner-General Manager
Fresh 2 Order/Rehab Bar
01.2015 - 01.2016
- Oversee and execute daily banking transactions
- Oversee and troubleshoot daily operations and staffing needs
- Taking inventories and Ensure orders are placed on time
- General administration such as filing, accounts and bills are properly executed
- Data entry
- Oversee back-end restaurant operations, including accounting, inventory, purchases, and record keeping
- Hosting (The face of the restaurant & bar) and execute cashier duties.
Executive Assistant
Universal Gaming Concepts Inc.
04.2002 - 11.2007
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
OTHER NOTABLE WORK EXPERIENCES
VARIOUS
01.1999 - 12.2013
- RUSH Entertainment - Administrative Assistant (2009-2013)
- Tattoos Bar & Lounge - Office Manager / Event Planner (2008-2009)
- Papa Zouk Restaurant - Bar and Floor Manager (2000-2002)
- Phoenicia Ltd. - Senior Sales Representative (1999-2000)
Education
Certificate in Computer Science -
Computer Sciences Center
01.1999
High School Diploma -
Zahrieh High School for Girls
01.1996
Skills
- Strategic Planning
- Quality Control
- Staff Management
- Customer Service
- Problem-Solving
- Self-Directed
- Flexible and Adaptable
- Multitasking Abilities
Cover Letter
To whom it may concern.Dear Sir/Madam,I am a vibrant and energetic, seasoned professional with years of experience, knowledge and accumulated skills, seeking to find a compatible establishment with which to be aligned.I am interested in expanding my professional horizons by seeking new challenges in my professional and personnel development. I have enjoyed a reputation as an efficient executive assistant and have a knack for establishing a good rapport with clients/customers, whether internal or external, of all races and nationalities.As a Team member of your Organization, I can provide:Confidentiality, efficiency, and reliabilityMaturity, honesty, and the ability to look at challenges as opportunitiesEffective multi-tasking and project management skills
References
Peter Reitz, Square One Ltd. CEO Tel: (268) 464-7576
David Isaac, Liat Regional Manager North Tel: (268) 464-5635
Anthony Athill, Corporate security consultants, HR. Assistant Tel:(268) 725-3000
Languages
Arabic
Native language
English
Proficient
C2
Timeline
Executive Assistant
Conors Sports Bar & Next Level Ltd.
01.2023 - Current
Co-Owner-General Manager
Sahara's Restaurant
12.2020 - 01.2023
General Manager
Ana's On The Beach
01.2019 - 01.2022
Executive Assistant
Next Level Ltd.
01.2016 - 01.2019
Owner-General Manager
Fresh 2 Order/Rehab Bar
01.2015 - 01.2016
Executive Assistant
Universal Gaming Concepts Inc.
04.2002 - 11.2007
OTHER NOTABLE WORK EXPERIENCES
VARIOUS
01.1999 - 12.2013
Certificate in Computer Science -
Computer Sciences Center
High School Diploma -
Zahrieh High School for Girls
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