NATALIE KRAEHER GOCHEZ
Reinach
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Medical Coordinator with over 6 years of experience in the Managing and Directing. Excellent reputation for resolving problems and improving customer satisfaction.
Over 12 years of pharmaceutical healthcare industry sales experience, Highly skilled in development and management of a designated area! With the aim of maximizing sales. Demonstrated ability to identify the most important influencers and attain designated call expectations. Over 10 years experience in the financial industry, and Human Resource industry. Organized and Proactive Accounts Payable and Receivable. Detail-Oriented Outstanding financial model skills, Strong mathematical problem solving skills. A self-directed team player that is always willing to go the extra mile. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Overview
14
14
years of professional experience
Work History
Administartive Assistant, BU/NS/GI Team
Takeda Pharmaceutics AG
09.2023 - Current
- Coordinates activities and provides the essential support to build and maintain Takeda’s business operation and processes
- Continuously develop and communicate efficiencies for functional area, develop and refine administrative procedures/streamline processes
- · Team player will positive “can do” attitude, able to prioritize and multi-task to meet deadlines
- · Good understanding and use of technology and tools, Microsoft office, SAP, Salesforce, DocuSign
- Good understanding of administrative processes - budget management, purchase orders, accruals, contracting.
- Contract Management – Including Creation & seeking signatures
- Activity Management Tool (VEEVA) – Coordinating teams Sponsorings/Congresses/Takeda organized meetings and events
- Create Purchase Orders, invoice mgmt., OpEx tracking & general go to person for BU’s trouble shooting (late payments/missing invoices)
- ARIBA/MDG/SAP cleanup & new requests – Support Procurement Experience Agent’s ad-hoc requests
- Coordinate audit readiness – E&C – ensuring the team adhere to document requirements
- Drive implementation of simplification project within the Team Assistants group collaborate with the Swiss LOC finance controller to work on continuous improvements related to Takeda’s Purchase to Pay processes and problem-solving day to day issues
Medical Operations Coordinator
AstraZeneca AG
06.2023 - 07.2023
- Provided direction and guidance to internal teams in order to achieve targets.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Implemented troubleshooting, root cause analysis and issue resolution.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Contract Management, Including Creation & seeking signatures above TA and speaker contracts.
- ActivityManagementTool(VEEVA)–Coordinating teams Sponsorings/Congresses/AZ organized meetings and events
- Created Purchase Orders, invoice management, tracking & general go to person for BBUs trouble shooting (late payments/missing invoices)
- ARIBA/MDG/SAP clean up & new requests
- Drove implementation of simplification project within the BBU and medical.
- Collaborate with the Swiss local finance controller to work on continuous improvements related to AZ Purchase to Pay processes and problem solving day to day issues
- Coordinate documents and correspondence, including letters, reports, emails, presentations, memos, etc. using appropriate tools for required work including Microsoft Outlook, Word, Excel and Power Point to track, document and report data
- Team with others to review and proof read documents for grammar and spelling, accuracy, consistency of terms, and completeness; ensures document text and graphics adhere to corporate and organization guidelines and standards.
Sr. Assistant, GME & MEST Medical Evidence
Takeda Pharmaceuticals International GmbH
04.2023 - 08.2023
- Managing and handling the H2O Health Data Partnerships GPT admin office and providing comprehensive administrative support, including complex logistics, independently and on basis of different working styles (in-office/remote), in an agile, competent, and mature manner, considering the Executives preferences, in line with common efficient working practices, Takeda digital means, and current Global and regional policies, SOPs, guidelines.
• Harmonizing calendar activities with set EUCAN and Functional objectives/priorities ensuring flawless business continuity, in-line with the Executive's preferences and Takeda cultural behaviors.
• Act as a sounding board between the Executive and his leadership team, representing the Executives admin office in line with Takeda Leadership behaviors, actively listening, occasionally provide strategic counsel.
• Act as the first point of contact for many incoming information/presentations, that require coordination/channeling to diverse stakeholders across the organization, sensitively handling of highly exposed confidential material. Ensuring proactive pre-processing/collection of meeting materials for the Executive.
• Coordination and scheduling of H2O Health Data Partnerships GPT governance bodies and communities in close collaboration with the Leaders and their teams. Managing invites, agendas, pre- reads, archiving, and timely communication with presenters. Joining team meetings virtually and in hybrid formats.
• Independent coordination of the H2O Health Data Partnerships GPT events calendar involving other relevant stakeholders, updating data, curating, and maintaining emailing distribution lists, initiate correspondence, archiving and timely circulation.
• Establish a partnership with H2O Health Data Partnerships GPT and including other offices (e.g. Global Portfolio Division (GPD)), managing requests (e.g., Monthly TET reports), tracking and updating GPD calendar, coordinate Zurich meetings.
• Proactive planning and coordination of important governance meetings of 60 up to 350 participants based on different meeting styles (virtual/hybrid/F2F).
• Support oversight and management of each team's budget, including inputs and updates to phasing, booking accruals, processing SOWs and POs, managing invoices and tracking spend, in coordination with Finance function.
• Plan, book and manage travel schedules and needs, and associated travel expense reporting
• Active contribution in Admin Core team and backup to other Assistants.
• Reviews documents and proofreads work for grammar and spelling, accuracy, consistency of terms, and completeness; ensures document text and graphics adhere to corporate and organization guidelines and standards.
• Arranges travel for the department.
• Ensures budget reports and expense reports are made in a timely manner.
• Acquires, reviews, inputs, and formats accurate data into spreadsheets, databases and other electronic tools.
• Other important special assigned projects.
Data Entry Assistant
Takeda Pharmaceuticals International GmbH
01.2023 - 03.2023
- Coordinated statistical data analysis, design and information flow.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Participated in requirements meetings and data mapping sessions to understand business needs.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Sorted documents and maintained organized filing process.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
Owner and HR Operational Manager
Little Lambs Kindergarten GmbH
10.2021 - 03.2023
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Maintained up-to-date administrative records to monitor operational conditions.
- Optimized team hiring, training and performance.
- Contract Management.
- currently still work with LINC database contracts.
- Use MSA Analysis to keep a strong foundation of the customer data and make decisions.
- Currently work with SAP and ARIBA for all business management processes specially for billing and vendors.
- Trained and developed team members to build human capital.
- Improved records management systems for leases and contracts to boost renewals timeliness.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Generated revenues yearly and effectively capitalized on industry growth.
Owner And HR Manager
My Jumping Gym
04.2019 - 09.2021
- Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
- Modernized instructional plans and educational approaches to enhance student learning.
- Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.
- Upheld sound financial principles to keep program operating within budget levels, maximizing resource utilization while minimizing costs.
- Planned, implemented, monitored and assessed classroom instructional program.
- Review LINC (education Program) database contracts
- Used MSA data to analyze and review information about the companies capital income, spending patterns and to stimulate the economic growth of the company.
- worked with SAP and ARIBA to Manage all the businesses Processes such as developing solutions to facilitate the customers data.
- Dealt with at the HR aspects of the company including contracts and payroll.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Guided leaders and employees on company policies, programs, benefits, and salary administration.
- Implemented standardized programs and policies, driving smooth operations, employee retention and engagement.
- Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation, and employment postings, hiring proposals and new hire onboarding.
- Managed employee disputes by employing conflict resolution techniques.
- Oversaw legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures.
Administrative Assistant University Counselor
Webster University
01.2013 - 12.2016
- Responsible for a range of administrative and secretarial duties.
- Helped in writing up of policies and procedures and also critical reports.
- Organized workshops, seminars, cross-institutional networks and training programs.
- Gave specialist administrative support and advice or guidance to students.
- Dealt with complaints and enquiries.
- Met face-to-face with students for queries and campus tours as well as recruitment.
- Answered and dealt with telephone enquiries.
- Re-solved maintenance issues and arranged routine maintenances.
- Helped organize examinations and assessments.
- Gathered data and statistics to prepare reports for the head of the group.
- Was responsible for purchasing some office equipment.
- Provided support for students and parents through phone, e-mail, IM or face to face contact, video conferencing.
HR Coordinator and Administrative Assistant (Temp contract)
Page Personnel- Castleton Commodities International LLC
07.2016 - 08.2016
- Maintained human resources information system and kept employee files up to date and accurate.
- Reviewed human resources paperwork for accuracy and completeness.
- Supported human resources staff with new hire orientations and monthly departmental meetings.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- contract Management.
- Developed a network within the department to successfully execute responsibilities.
- Participated in maintenance of improvement processes, implementing changes to improve processes for direct responsibility with the director from the supervisor.
- Entered requests for payments into accounting system based on the documentation provided by the supervisor, senior admin assistant and the team leaders to assist with with responses to inquiries from account payables and payees.
- Learn to work with SAP and ARIBA as well as MDG.
Receptionist / Staff shop Analyst (Temporal Contract)
Page Personnel- Coty, Inc
06.2016 - 06.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- collected, entered and formatted accurate data into spreadsheets, database and other electronic tools.
- Arranged travels for the teams or departments.
- completed expenses reports in a timely fashion.
HR Administrative Assistant (Temporal Contract)
Page Personnel - Coty Inc
05.2016 - 06.2016
- Performed basic Administrative duties and office support activities for the Front Desk.
- coordinated documents and correspondence, letter, reports emails, etc, using outlook, word, excel and power point to track, document and report data.
- supported new requests to setup vendor accounts or extensions.
- prepared invoices for vendors and providers as well as payroll.
- continuously had to clean up and review vendor accounts , (fixing payments terms and contracts as well as adding new vendors or changing names of old vendors.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Project Assitant Manager/Data Analytics
Dell
07.2009 - 07.2010
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
AP Accountant /Credit Analyst
Citizens Bank
08.2010 - 10.2012
- Reconciled client accounts to facilitate compliant, timely and accurate payments.
- Performed analytical reviews and interpretation of financial data and provided explanations to non-financial business partners.
- Prepared schedules and analyses to support finance function.
- Delighted customers by researching, analyzing and responding to billing inquiries quickly.
Cutomer Service Representative Team Lead
Johnson & Johnson Pharmaceutical Research & Development
08.2010 - 10.2012
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Pharmaceutical Sales Representative /Registered Nurse
Twining Village
08.2010 - 10.2012
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Identified opportunities and developed business cases to introduce new products and features while learning marketing segmentation processes and optimizing product segmentation for positioning, product bundling, and pricing.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
Education
Bachelor of Arts - Psychology
Webster University
Bellevue, CH05.2016
Bachelor of Arts - Business Management
Webster University
Bellevue, CH05.2016
Associate of Applied Science - Nursing
Bucks County Community College
Newtown, PA03.2011
Associate of Arts - Art Teacher Education
Bucks County Community College - 1
PA01.2011
GED -
Council Rock High School North
Newtown, PA06.2009
Primary And Middle School - General Studies
Cuscatleca British Academy
Santa Tecla, La Libertad Department06.2004
Skills
- Bachelor of BA Psychology and Business Management
- Good Telephone Etiquette, Maintain resources and update internet communication
- Self directed Accurate and detailed
- Ability to perform effective judgment in recognizing scope of authority
- Reliability in protecting confidential information
- 12 years experience as HR administrative Assistant
- Excellent written and oral Communication Skills
- Activity Planning and Supervision and excellent Calendar keeper
- Interpersonal communication
- Ability to work in fast pace environment, Planning and Coordination
- Critical thinker, Excellent problem solving skills and experience
- Positive learning environment, Travel planning
- Customer-service oriented, Critical thinking
- Career Development Techniques Instruction
- Good Knowledge of SAP, ARIBA and MSA`s
- Industry Expertise
- Innovative and Visionary
- Wages and Salary
- Employee Timesheet Processing
Volunteer Experience
Aug 2010 – Aug 2012
Volunteer Grace Point volunteered
- Grace point Assisted as volunteer to feed the poor and homeless every week in their local food pantry Christian Church, 592 Washington crossing road Newtown, PA 18940 Pennsylvania United states
- Also served in the child ministry with babies from time to time on Service Sunday's.
Aug 2005 – Aug 2009
Cause Poverty Alleviation Cancer center volunteer Saint Mary's Hospital
Timeline
Administartive Assistant, BU/NS/GI Team
Takeda Pharmaceutics AG
09.2023 - Current
Medical Operations Coordinator
AstraZeneca AG
06.2023 - 07.2023
Sr. Assistant, GME & MEST Medical Evidence
Takeda Pharmaceuticals International GmbH
04.2023 - 08.2023
Data Entry Assistant
Takeda Pharmaceuticals International GmbH
01.2023 - 03.2023
Owner and HR Operational Manager
Little Lambs Kindergarten GmbH
10.2021 - 03.2023
Owner And HR Manager
My Jumping Gym
04.2019 - 09.2021
HR Coordinator and Administrative Assistant (Temp contract)
Page Personnel- Castleton Commodities International LLC
07.2016 - 08.2016
Receptionist / Staff shop Analyst (Temporal Contract)
Page Personnel- Coty, Inc
06.2016 - 06.2016
HR Administrative Assistant (Temporal Contract)
Page Personnel - Coty Inc
05.2016 - 06.2016
Administrative Assistant University Counselor
Webster University
01.2013 - 12.2016
AP Accountant /Credit Analyst
Citizens Bank
08.2010 - 10.2012
Cutomer Service Representative Team Lead
Johnson & Johnson Pharmaceutical Research & Development
08.2010 - 10.2012
Pharmaceutical Sales Representative /Registered Nurse
Twining Village
08.2010 - 10.2012
Project Assitant Manager/Data Analytics
Dell
07.2009 - 07.2010
Bachelor of Arts - Psychology
Webster University
Bachelor of Arts - Business Management
Webster University
Associate of Applied Science - Nursing
Bucks County Community College
Associate of Arts - Art Teacher Education
Bucks County Community College - 1
GED -
Council Rock High School North
Primary And Middle School - General Studies
Cuscatleca British Academy
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