Navor Mason

Achievements/ Shift Leader

To ensure all HACCP procedures are followed.

To ensure all Lean Manufacturing Principles are followed.

To assist with the preparation of airline and charter billing.

To close the shift in the absence of supervisor.

To ensure aircraft is catered on time in accordance with airline specifications .

• Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
• Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases
• Determining the quickest, most effective ways to answer a client’s or customer’s questions
• Escalating queries and concerns, when necessary
• Execute purchases and returns at the cash register while checking for accuracy.
• Restock and organize merchandise on the sales floor.

• Washes walls and ceiling, moves furniture, and turns mattress.
• Sweeps, mops, scrubs, waxes, and polishes the floor.
• Dusts and polishes metalwork.
• Collects soiled linen for laundering.
• Received linen supplies from floor shoots
• Cleans rooms, hallways.

• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.