Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline

Nicole Thomas Peters

Shea Units Inn
Bendals Village
Nicole  Thomas Peters
1
Certification

Dedicated property manager with strong skills in tenant relations and occupancy management. Committed to enhancing guest satisfaction through efficient operations and proactive problem-solving.

Results-driven property management professional with expertise in administrative support and customer service. Proven ability to maintain high occupancy rates and streamline check-in/check-out processes, ensuring a seamless experience for tenants and guests.

Highly adaptable property manager recognized for strong tenant relations and effective occupancy management. Experienced in overseeing maintenance operations and supervising staff to achieve top-tier guest satisfaction and operational efficiency.

Work History

Property-manager

Shea Units Inn

Professional management generally covers the following categories:

- Conducted regular property inspections and executed yard maintenance tasks.

- Restocked cleaning supplies, laundry products, snacks, drinks, linens, and toiletries. Supported inventory management by replenishing essential household items. Assisted in maintaining product availability for cleaning and personal care.

- Maintain the water level of the cistern.

Identified and reported plumbing, electrical, and structural issues requiring urgent repairs.

- Facilitated efficient check-ins and check-outs to enhance operational flow.

- Managed payment transactions and maintained comprehensive records of receipts to support financial accuracy.

- Supervised housekeeping staff to maintain high levels of guest satisfaction and facility upkeep.

Education

Property Management - Business

Penn Fosterb | US | 08-2026

Effective Time Management - Customer Service & Effective Communication

University of The West Indies | Five Islands | 10-2025

Diploma - Business Administration And Management

Antigua State College | Golden Grove | 06-2001

Skills

Customer service-focused
Property management
Tenant relations
Occupancy management
Administrative support
Adaptable

Accomplishments

I began my career as a cashier and worked my way up to a senior sales position. Over the years, I completed a number of courses on various platforms that focused on handling challenging clients while offering top-notch customer service.

Certification

I do hold a few certifications in customer satisfaction and service..

Timeline

Property-manager

Shea Units Inn
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Penn Fosterb

Property Management from Business
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University of The West Indies

Effective Time Management from Customer Service & Effective Communication
Read More

Antigua State College

Diploma from Business Administration And Management
Read More
Nicole Thomas Peters