Ophelia Simon
St. John's,Antigua
Summary
Being a responsible and dedicated young woman, along with the skills and experience I have acquired, I can assure that I will learn and excel in the position. I am one who always looks forward to learning new things, meeting new people, and aspire to utilize my skills and knowledge to benefit the company.
Overview
7
7
years of professional experience
Work History
Receptionist
The Inn At English Harbour
St. John's
10.2023 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Administrative Assistant, Accounts Clerk, Cashier
Ana's On The Beach
St. John's
09.2023 - 11.2023
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Cashier/Sales Representative
VEG International
St. John's
12.2022 - 04.2023
- Point of Sales Transactions Clerk
- Worked flexible schedule and extra shifts to meet business needs
- Helped customers complete purchases and locate items
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Administrative Assistant
Environment Tourism Consutting
St. John's
05.2017 - 10.2020
- Executed record filing system to improve document organization and management
- Scheduled office meetings and client appointments for staff teams
- Generated reports and typed letters in Word and prepared PowerPoint presentations
- Handled client correspondence and tracked records to foster office efficiency
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
- Processed invoices and expenses using QuickBooks to facilitate on time payment
- Performed research to collect and record industry data
- Edited subcontractor proposals, project punch lists, transmittals and memorandums for organizational support.
Education
Advanced Levels Certiflcate - Law, Government And Politics, Sociology
Antigua State College
07.2019
High School Diploma -
Antlgua Girls High School
07.2017
Skills
- Customer Service And Assistance
- Time management
- Conflict Mediation
- Critical Thinking
- Computer Proficiency
- Adaptable and Flexible
- Telephone Etiquette
- Multi-Line Telephone System Operation
- Clerical Support
- Filing And Sorting
- Office Management
- Complaint Resolution
Timeline
Receptionist
The Inn At English Harbour
10.2023 - Current
Administrative Assistant, Accounts Clerk, Cashier
Ana's On The Beach
09.2023 - 11.2023
Cashier/Sales Representative
VEG International
12.2022 - 04.2023
Administrative Assistant
Environment Tourism Consutting
05.2017 - 10.2020
Advanced Levels Certiflcate - Law, Government And Politics, Sociology
Antigua State College
High School Diploma -
Antlgua Girls High School
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