Pearl Simeon Francis
Roseau,W.i
Summary
Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Overview
23
23
years of professional experience
Work History
Sales Associate /Head Cashier
Fashionline Store
Roseau, DA
07.2016 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing, and styling.
- Provided accurate information about products, prices, and services.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color, or style.
- Conducted inventories on a regular basis to track stock levels.
- Handled customer complaints in a professional manner.
Small Business Owner
PEARL'S PARTY SERVICES
ROSEAU, DOMINICA
07.2016 - Current
- Developed and implemented operational policies and procedures to ensure efficient business operations.
- Created and managed budgets for operational departments and monitored progress against goals.
- Developed business plans and strategies to grow small business.
- Created budgets and monitored expenses to stay within budget limits.
- Negotiated contracts with vendors, suppliers, and customers.
- Analyzed market trends to inform product offerings and pricing decisions.
- Maintained accurate and complete records of all business transactions and interactions.
- Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
- Established and maintained relationships with suppliers, clients, and other business partners.
Sales Associate /Customer Service Specialist Head Cashier
H.h.v Whitchurch limited and company
Roseau, DA
06.2008 - 10.2015
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
CASHIER /Retail Sales Clerk
ARCHIPELAGO
ROSEAU, DOMINICA
08.2001 - 07.2008
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Answered phone calls to assist customers with questions and orders.
- Processed customer payments quickly and returned exact change and receipts.
- Maintained work area and kept cash drawer organized.
- Counted and balanced cashier drawers.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
High School Diploma -
St Martin Vocational High
Roseau06-1998
Skills
- Order Processing
- Inventory Control
- Product Sales
- Calm Demeanor
- Verbal/written communication
- Merchandising understanding
- Store Opening and Closing
- Point of sale operation
- Inventory Tracking
- Professional Demeanor
- Reliable and punctual
- Time Management
- Cash Register Operation
- Problem-solving skills
- Exceptional customer service
- Money Handling
Languages
English
First Language
Timeline
Sales Associate /Head Cashier
Fashionline Store
07.2016 - Current
Small Business Owner
PEARL'S PARTY SERVICES
07.2016 - Current
Sales Associate /Customer Service Specialist Head Cashier
H.h.v Whitchurch limited and company
06.2008 - 10.2015
CASHIER /Retail Sales Clerk
ARCHIPELAGO
08.2001 - 07.2008
High School Diploma -
St Martin Vocational High
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