Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Raysheana Benjamin

Antigua,Bolands Village New Ext

Summary

Driven by a passion for culinary excellence and exceptional customer service, I honed my skills at Pineapple Beach Club Antigua, mastering dessert preparation and a la carte service. My background also includes impactful teaching and effective classroom management, showcasing my ability to blend critical thinking with clear communication. Achievements include significantly enhancing guest satisfaction and student engagement.

Overview

7
7
years of professional experience

Work History

Cook Two Pastry Department

Pineapple Beach Club Antigua
01.2024 - Current

I am responsible for preparing desserts in accordance to the menu's provided for both a la carte and buffet restaurant services. I am also responsible for maintaining a clean work space environment within my department.

Home Economics and Home Management Teacher

Ministry Of Education
10.2021 - Current

I am responsible for molding the young minds of our nation within the age group of 11-16 years old including both male and female students. I am also responsible for providing daily lessons plans regarding various topics within my subject area, assessments of students, as well managing classroom behaviors effectively by enforcing clear boundaries with both students and parents.

Customer Service Representative- U.S Operations

Dixie Operations Ltd.
05.2020 - 08.2020

Managing high volume calls, emails, and chats both inbound and outbound. Resolving customer complaints and queries . I also had to complete required training within the company.

Line Cook

Pineapple Beach Club Antigua
01.2020 - 03.2020

Prep and prepare all menu items within the allotted time frame for a la carte and buffet service. I was also responsible for maintaining a clean work environment, along with providing a positive interactive experience with guest on live food stations.

Customer Service Representative- U.S Operations

Dixie Operations Ltd.
03.2019 - 11.2019

Managing high volume calls, emails, and chats both inbound and outbound. Resolving customer complaints and queries . I also had to complete required training within the company.

Commis Chef

South Point Hotel & Restaurant
03.2018 - 06.2018

Enhancing my culinary skills by assisting in preparation of various menu item components for service.

Restaurant Hostess

The Jolly Beach Resort & Spa
11.2017 - 03.2018

Enhanced customer satisfaction by greeting and seating guests promptly upon arrival. Alerting the kitchen department on guest with allergies. My duties also included managing reservations effectively as well as accommodating special request from the guest.

Education

Associate of Science - Culinary Arts

Antigua & Barbuda Hospitality Training Institute
Antigua
06.2017

High School Diploma -

Christ The King High School
Antigua
06.2015

Skills

  • Customer Service
  • Cooking
  • Cleaning and organization
  • Food handling
  • Classroom Management
  • Critical Thinking
  • Lesson Planning
  • Parent-Teacher Communication

Additional Information

Dwayne Roberts

Executive Chef

Pineapple Beach Club Antigua

+1(268)776-7290


Marcia Spencer

level Head

Princess Margaret High School

+1(268)724-9644


Patterson James

Former Manager

pattersonhjames@hotmail.com


Timeline

Cook Two Pastry Department

Pineapple Beach Club Antigua
01.2024 - Current

Home Economics and Home Management Teacher

Ministry Of Education
10.2021 - Current

Customer Service Representative- U.S Operations

Dixie Operations Ltd.
05.2020 - 08.2020

Line Cook

Pineapple Beach Club Antigua
01.2020 - 03.2020

Customer Service Representative- U.S Operations

Dixie Operations Ltd.
03.2019 - 11.2019

Commis Chef

South Point Hotel & Restaurant
03.2018 - 06.2018

Restaurant Hostess

The Jolly Beach Resort & Spa
11.2017 - 03.2018

Associate of Science - Culinary Arts

Antigua & Barbuda Hospitality Training Institute

High School Diploma -

Christ The King High School
Raysheana Benjamin