Dynamic IT Service Desk Analyst with a proven track record at PeaceHealth, adept in issue troubleshooting and Python programming. Excelled in resolving technical issues, enhancing user satisfaction, and streamlining support processes. Demonstrated exceptional problem-solving skills and technical support expertise, contributing to a significant improvement in service delivery.
Issue troubleshooting
Windows 10
Technical Support
Microsoft Outlook
Technical documents comprehension
User credential management
Python
C