Sendy-Ann Bethune

I oversee the daily hotel operations, ensuring exceptional guest experiences and smooth departmental coordination. Responsibilities include managing front desk activities, handling guest complaints, supervising staff during shifts, ensuring safety and service standards are met, and stepping in to support housekeeping, food & beverage, or maintenance as needed.

I was responsible for planning, organizing, and executing a variety of events, including weddings, conferences, private functions, and corporate gatherings. Key duties include coordinating with clients, vendors, and hotel departments to ensure all event details are handled efficiently and professionally. My role involved managing budgets, timelines, setup logistics, and on-site support, while ensuring high-quality service and guest satisfaction from start to finish.

As an HR Training Intern, I supported the Human Resources department in organizing and facilitating employee training programs. Responsibilities included assisting with onboarding sessions, preparing training materials, coordinating schedules, maintaining training records, and providing administrative support for workshops and staff development initiatives. Gained valuable insight into HR practices and employee engagement within a dynamic airline environment.

As an Entertainment Coordinator, I was responsible for planning, organizing, and executing guest entertainment programs and activities. Duties include developing daily and weekly schedules, hosting events and shows, coordinating with performers or vendors, and ensuring guest engagement and satisfaction. The role requires creativity, strong communication skills, and the ability to energize and interact with diverse audiences in a fun and professional manner.

I provided essential clerical and organizational support to ensure efficient daily operations. Key responsibilities included managing correspondence, scheduling appointments, maintaining files, preparing reports, and assisting with data entry and office coordination. The role required strong attention to detail, communication skills, and the ability to multitask in a fast-paced environment.

• Summer
• Managed document preparation and filing systems, ensuring easy access to critical information.