Summary
Overview
Work History
Education
Skills
Certification
Community Service
References
Attributes
Availability
Timeline
Generic
Shania Abraham

Shania Abraham

Bay Street Villa St.johns Antigua ,Antigua

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Obtained the number of ten CXC subjects in the year of 2022 and a graduate of the Christ the King High School. Previously took an eight month course of pre health studying in Sault Ste. Marie Canada, Sault College. Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate

Automotive art
Old Parham Road , St.johns Antigua
01.2025 - Current
  • Collected payments and provided accurate change.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Greeted customers and provided exceptional customer service.
  • Processed credit card transactions quickly and securely.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Developed trusting relationships with customers by making personal connections.
  • Answered customer inquiries regarding product features, pricing, and availability.

Reception Administrator

Barthley Mandson
02.2024 - 07.2024
  • Enhanced customer satisfaction by promptly addressing inquiries and concerns, ensuring a welcoming environment.
  • Managed high call volumes by efficiently answering, screening, and directing incoming calls to appropriate personnel.
  • Developed strong relationships with clients through professional correspondence via email or phone interactions.
  • Increased efficiency by organizing and maintaining filing systems, allowing for easy retrieval of essential documents.

Help Assistant

Gary Roberts
01.2022 - 01.2023
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.

Part time Cashier

Dominican Food Business
01.2021 - 01.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Dancer

Antigua Creative Dance Studio
  • Performing at hotels and stage shows also being a backup dancer.
  • Developed strong relationships with fellow performers and production staff.
  • Progressed quickly by mastering challenging choreography and routines.

Education

Pre-health -

Sault College
Sault Ste. Marie, ON
08.2024

Completion of high school -

Christ The King High School
St. Johns, Antigua
06.2022

Certificate in Business Studies And Csec Certification -

CSEC Subjects

Skills

  • Passion for learning and acquiring knowledge
  • Desire to develop and grow academically
  • Excellent customer service skills
  • Disciplined, and will ask questions for further clarification and understanding
  • Respect co-workers, and work well in a team setting
  • Taking responsibility and being a dependable employee
  • Working hard to achieve a goal
  • Critical thinking means being open-minded in decision-making
  • Multitasking abilities involve being able to juggle more than one task
  • Organizational skills
  • Effective communication

Certification

  • Caribbean secondary education certificate
  • Drivers license
  • Certificate in business studies
  • First Aid / CPR – Level C

Community Service

  • 4th Antigua Girl Guides, Girl Guides, 01/15 - 12/23, Afterschool group for girls only to attend that teaches you about etiquette, cooking, learning to do different things for example building a fire, putting up a tent etc. With the completion of these different tasks, I earned a badge.
  • St. John’s Cathedral church choir, Church choir, 01/15 - 12/18, Church children’s choir that sings at each church service or church activity.

References

  • Sephra Peets, Dance Studio
  • Gary Roberts, Surveyor, Entrepreneur Surveyor
  • Jousha LawrenceSupervisor at government printer
  • Ravi been Manager of intertops

Attributes

  • Organized • patient and understanding
  • Fast learner • relationship building skills
  • Positive demeanor

Availability

  • Monday-Saturday 8-4:30pm

Timeline

Sales Associate

Automotive art
01.2025 - Current

Reception Administrator

Barthley Mandson
02.2024 - 07.2024

Help Assistant

Gary Roberts
01.2022 - 01.2023

Part time Cashier

Dominican Food Business
01.2021 - 01.2022

Dancer

Antigua Creative Dance Studio

Pre-health -

Sault College

Completion of high school -

Christ The King High School

Certificate in Business Studies And Csec Certification -

CSEC Subjects
Shania Abraham