Sharon Hunte
Stoney Ground
Summary
An HR professional with extensive experience at Cable & Wireless (W.I.) Ltd, excelling in recruitment and payroll administration. Proven track record in policy enforcement and compliance, enhancing employee relations and engagement. Adept at managing records with precision while fostering a collaborative work environment, ensuring organizational objectives are met efficiently.
Overview
40
40
years of professional experience
Work History
Self Employed/Restaurant Manager
English Rose Restaurant
06.2014 - Current
- Processing payments (cash, cheque, debit) ensuring accurate cash handling.
- Balance cash drawers at the end of the day.
- Taking food orders correctly and ensuring the customer receives the correct order.
- Resolve any issues or concerns that the customer may have.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Tracked daily sales transactions and invoices.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
Human Resources Manager
Cable & Wireless (W.I.) Ltd/LIME
07.2002 - 03.2014
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with local laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations in conjunction with Department Heads, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees, minimizing financial discrepancies.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Maintained company compliance with local laws, in addition to established organizational standards.
- Maintained payroll and benefits for employees in line with Regional standards.
- Facilitated onboarding sessions and on-the-job training for new hires to strengthen position knowledge and skillset.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Processed employee claims involving performance issues and harassment.
- Distributed Regional employee engagement surveys (HREI) to identify areas of improvement.
- Managed the Performance Appraisal Management System ensuring Senior Management produced SMART Objectives against the Company's Business Plan and also ensured Senior Management conducted fair Performance Appraisals against those objectives at the end of the year.
- Responsible for ensuring effective communication between Managers and staff during severance programmes and managing the exit process, ensuring all monies and benefits were paid accordingly.
Personnel Officer
Cable & Wireless (W.I.) Ltd
01.1995 - 06.2002
- Assisting the Head of Personnel with the recruitment process to include shortlisting of applicants, setting up interviews, being part of the interview panel, making final selections and administering all necessary correspondence throughout the entire process.
- Implemented a Succession Plan by identifying and preparing the ground work to develop the existing staff to take over Senior positions to ensure the continuity of a smooth work flow in the event of persons leaving the Business.
- Manpower planning ensuring all necessary positions are filled and updating and maintaining organisational structures
- Liaised with Heads of Departments to ascertain their training needs for the year to compile annual training budget for the entire Company. Also responsible for identifying training courses and making the necessary travel arrangements for staff.
- Responsible for ensuring accurate attendance(sick leave/annual leave) records are kept for all departments and ensuring all annual leave is exhausted within the current leave year.
- TQC Co-ordinator responsible for driving this customer focussed programme which encouraged all employees to engage in working towards continual improvement of the Organisation with a view to improving customer satisfaction.
Senior Clerical Officer
Govt of Anguilla (Attorney General's Chambers)
10.1993 - 12.1993
- Responsible for gathering of information for applicants seeking to be naturalised as British Dependent Territories Citizen
- Responsible for compiling the documentation and building the case for citizenship to be put forwarded to Senior Crown Counsel/Attorney General for final approval before submission to the Governor's office.
- Responsible for preparing legal documents for High Court for Senior Crown Counsel and Principal Crown Counsel.
- Sorting invoices and preparing Vouchers, making relevant entries in the Vote Book to be submitted to Treasury for payment.
Clerical Officer
Government of Anguilla (Registry of Companies)
03.1993 - 09.1993
- Assisting with all aspects of company registration to include collection of documents and creating new records
- Updating and maintenance of records as and when required.
- Striking companies of the Company Register for non compliance.
- Sort invoices and prepare Vouchers making the relevant entries in the Vote Book to be submitted to the Treasury Department for payment.
Clerical Officer
Government of Anguilla (Water Dept/Public Works)
08.1992 - 02.1993
- Secretarial duties to include typing of letters and reports for the Water Engineer.
- Clerical duties to include sorting invoices and preparing Vouchers, making the relevant entries in the Vote Book to be submitted to the Treasury Department for payment.
- Assisting the payroll team by adding up hours on timesheets and calculating overtime to be prepared for payment of weekly wages
Personnel Officer
Central Electricity Generating Board
01.1985 - 06.1992
- Responsible for writing employment contracts for new hires and also making amendments to contracts relevant to any changes made to an employee's role in the organisation
- Assisting with the monthly payroll for employees across the Midlands Region.
- Recording the times from the Punch Clock and calculating overtime or converting additional flex hours to time off in lieu.
- Optimised workforce planning strategies to align with organisational goals and objectives and ensuring all organisational structures were updated accordingly.
- Assisted in education and training needs of the company by liaising with the different departments to ascertain their needs and also update and maintain employee training database
- Assisted with the relocation of employees and their familiies from one part of the country to another, to include re-housing and liasing with local schools whilst ensuring a smooth transition and employee satsifaction.
- Worked on severance programme and calculating serverance benefits for employees being made redundant across the Region.
- General office administration duties.
Education
Associate of Arts - Business & Finance
University of Central England
Perry Barr, Birmingham, England UK06-1992
Skills
- Recruitment and selection
- Payroll administration
- Policy enforcement
- Compliance
- Records management
Timeline
Self Employed/Restaurant Manager
English Rose Restaurant
06.2014 - Current
Human Resources Manager
Cable & Wireless (W.I.) Ltd/LIME
07.2002 - 03.2014
Personnel Officer
Cable & Wireless (W.I.) Ltd
01.1995 - 06.2002
Senior Clerical Officer
Govt of Anguilla (Attorney General's Chambers)
10.1993 - 12.1993
Clerical Officer
Government of Anguilla (Registry of Companies)
03.1993 - 09.1993
Clerical Officer
Government of Anguilla (Water Dept/Public Works)
08.1992 - 02.1993
Personnel Officer
Central Electricity Generating Board
01.1985 - 06.1992
Associate of Arts - Business & Finance
University of Central England
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