Shyla Apparicio
St. Johns, Antigua
Summary
History of accomplishing challenging objectives under tight deadlines. Accompanied with proven multi-tasking abilities along with being committed to ensure customer satisfaction.
Overview
1
1
Certification
Work History
Volunteer Usher
International Cricket Council
05.2024 - 06.2024
- Required attendance for 8 hours each volunteer day
- Required to stand for 3+ hours without break
- Due to a lack of staff, I had to usher an entire section on my own, which showcases my ability to handle crowds which prevent crowding.
- Directed ticket holders to seats and facility locations.
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
Volunteer Staff
Gillian Brazier 18th Tournament, Wings Sports Club
04.2024 - 04.2024
- Tasks such as Cashier, Bar server, and Gate security staff. Were taken over the week which showcases my ability to adapt
- As a cashier, I showed that I could go on working for at least 6 hours while still doing proper math on the fly.
- While serving at the bar, I learned to take around 4 orders simultaneously in a fast-paced environment while delivering the drinks in a satisfying time.
- Gained experience in working under pressure
- Skilled at working independently and collaboratively in team environment.
Education
Math and Science Associates Degree - Math And Science
Antigua State College
St. Johns, Antigua06.2024
Highschool Diploma -
Antigua Girls' High School
St. Johns, Antigua06.2022
Skills
- Great diction
- Well-behaved/Disciplined
- Able to work under pressure
- Well-versed Technologically, including data entry
- Organized
- Can endure long hours
- Willing to learn
- Well-versed in mathematically
- Ethics and integrity
- Issue Identification
- Critical Thinking
- Active Listening
References
- Ms. Auriel Horsford-Hunte, Antigua State College, Environmental Science Lecturer, 723-4133, auriel.hunte@asc.edu.ag
- Ms. Valencia Burnette, CPTSA (Wings Sports Club), Treasurer and Event planner, 786-2881, valburn888@gmail.com
- Ms. Ayana, ICC, Volunteer Manager, 734-5520
Certification
- Certificate of Business Award, CXC
Timeline
Volunteer Usher
International Cricket Council
05.2024 - 06.2024
Volunteer Staff
Gillian Brazier 18th Tournament, Wings Sports Club
04.2024 - 04.2024
Math and Science Associates Degree - Math And Science
Antigua State College
Highschool Diploma -
Antigua Girls' High School
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