Sophia Benjamin-Eugene
St.Johns
Summary
Proven Human Resources Assistant with a track record of enhancing employee retention by over 20% at Horizons Supplies. Skilled in payroll processing and maintaining meticulous files, coupled with a knack for fostering strong relationships through effective communication. Expertise in administrative tasks and computer literacy ensures streamlined office operations and confidentiality.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Human Resources Assistant
Horizons Supplies
12.2014 - Current
- Developed comprehensive case files for each investigation, ensuring accurate documentation and enabling successful legal outcomes.
- Maintained high levels of professionalism and discretion when handling sensitive cases involving high-profile individuals or organizations, ensuring fair treatment under the law while upholding the organization''s reputation for integrity.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
Accounts Payable Clerk
Horizons Supplies
12.2014 - Current
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Maintained good working relationships with vendors and resolved disputes.
- Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
- Maintained high level of data integrity by consistently updating vendor information in the system accurately.
Accounts Receivable Clerk
Special Security Services
04.2008 - 12.2014
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
Education
High School Diploma -
Antigua Girls High School
St.JohnsCertificate - Business Administration And Management
Antigua State College
St.JohnsSkills
- Administrative skills
- Office administration
- Payroll processing
- Maintaining files
- Microsoft office and docusign
- Scheduling
- Computer literacy
- Data entry
- Accounts payable
Certification
Human Resources Management
Quick books
Microsoft
Timeline
Human Resources Assistant
Horizons Supplies
12.2014 - Current
Accounts Payable Clerk
Horizons Supplies
12.2014 - Current
Accounts Receivable Clerk
Special Security Services
04.2008 - 12.2014
High School Diploma -
Antigua Girls High School
Certificate - Business Administration And Management
Antigua State College
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