Tamara Powell Jackson
St. Johns
Summary
Proven customer service expert with a track record of enhancing guest experiences at Maia Southpoint. Skilled in time management and kitchen communication, consistently ensuring order accuracy and efficient server support. Excelled in high-pressure situations, fostering positive relationships and maintaining clean dining environments. Demonstrated adaptability and problem-solving prowess, significantly contributing to team success.
Overview
3
3
years of professional experience
Work History
Runner
Maia Southpoint
St. Johns Antigua
10.2023 - Current
- Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
- Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
- Provided excellent customer service when interacting with clients, fostering positive relationships.
- Handled high-pressure situations calmly and effectively, showcasing resilience even during challenging times.
- Greeted customers and provided outstanding customer service.
- Answered customer questions about food and beverage items and assisted with menu selections.
Server
Fromage Bistro
Kingston Jamaica
11.2022 - 12.2022
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
East Japanese
Kingston Jamaica
10.2021 - 09.2022
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Skills
- Customer service
- Order accuracy
- Time management
- Kitchen communication
- Server support
Timeline
Runner
Maia Southpoint
10.2023 - Current
Server
Fromage Bistro
11.2022 - 12.2022
Server
East Japanese
10.2021 - 09.2022