Spreadsheet
Teanna Telfer
Summary
An enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints, and resolving issues promptly. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Waitress
Fiona
St. Phillip
12.2022 - 06.2023
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Greeted new customers, discussed specials, and took drink orders.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed and reset tables to keep dining room and work areas clean.
Cashier
Barbara
08.2022 - 10.2022
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering the store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Seventh-Day Adventist Secondary School
St. Mary E. Piggott Drive 06.2022 - 07.2022
Skills
Order accuracy
Guest seating arrangements
Upselling techniques
Guest relations management
Answering the phone
Accomplishments
- Resolved product issues through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Software
Microsoft Word
Certification
Red Cross- January 2023
Interests
Volunteering
Reading
Timeline
Waitress
Fiona
12.2022 - 06.2023
Cashier
Barbara
08.2022 - 10.2022
High School Diploma -
Seventh-Day Adventist Secondary School
06.2022 - 07.2022