Summary
Overview
Work History
Education
Skills
Timeline
Generic

Teshika Andrews

Green Bay

Summary

Developed extensive interpersonal and problem-solving skills in high-volume customer service setting, looking to transition into new field. Demonstrated ability to manage multiple tasks efficiently and provide exceptional service. Seeking to apply transferable skills in dynamic, team-oriented environment. Dedicated to maintaining high standards. Experienced in handling cleaning tasks, including dusting, vacuuming, mopping, sanitizing, and waste disposal. Proven ability to follow instructions, work independently, and prioritize tasks, and I also achieved an award in food, nutrition, and health, as well as cultural ambassador.

Overview

3
3
years of professional experience

Work History

Call Center Agent

Tents Scott
12.2024 - 05.2025

Addressing customer inquiries, resolving issues, and providing information. Escalating issues when necessary, and ensuring customer satisfaction.

Clear verbal communication, active listening, and the ability to empathize with customers.

Cashier

Massy Stores Kingstown SVG
11.2023 - 12.2024

Delivered exceptional customer service to enhance client satisfaction. Handling customers credit or debit card with care and processing correct transactions.

Waitress

Garth Lance Oliver
06.2022 - 09.2022

Excellent communication, interpersonal, and active listening skills. Ability to accurately record orders, process payments, and maintain a clean dining area.

  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

High School Diploma - General Studies

Bishop’s College Kingstown
Saint Vincent And The Grenadines, Kingstown
06.2021

Skills

  • Call center operations
  • Customer communications
  • Payment processing
  • Team development
  • Problem-solving skills
  • Appointment setting
  • Issue resolution
  • Documentation and reporting
  • Answering questions

Timeline

Call Center Agent

Tents Scott
12.2024 - 05.2025

Cashier

Massy Stores Kingstown SVG
11.2023 - 12.2024

Waitress

Garth Lance Oliver
06.2022 - 09.2022

High School Diploma - General Studies

Bishop’s College Kingstown
Teshika Andrews