Summary
Overview
Work History
Education
Skills
Computer Experience
Awards
References
Hobbies and Interests
Timeline
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Travez Hendrickson

St John’s

Summary

To gain full-time/ part-time employment in a business with opportunities, to develop my customers service skill and to enhance my professional growth.

Overview

7
7
years of professional experience

Work History

Admissions and Financial Registration Rep.

Michael’s Mount
02.2021 - Current
  • Trained new staff on registration processes, improving team efficiency and service quality.
  • Maintained accurate records by updating patient demographics, insurance, and financial information.
  • Supported hospital compliance efforts by adhering to HIPAA guidelines and maintaining the confidentiality of patient information.

SERVER/ RUNNER

Bar None
06.2024 - 10.2025
  • Assisted in maintaining cleanliness and organization of dining area, ensuring a welcoming atmosphere.
  • Supported food and beverage service operations by accurately taking and relaying orders to kitchen staff.
  • Learned menu items thoroughly to offer informed recommendations to guests.

RUNNER

South Point Restaurant
10.2019 - 11.2019
  • Delivered food and beverages promptly to ensure exceptional guest experiences.
  • Collaborated with kitchen staff to maintain efficient service flow during peak hours.
  • Monitored dining area for guest needs, providing timely responses to enhance satisfaction.

SHOP ASSISTANT/ CASHIER

FRAGOLOSA ANTIGUA
07.2019 - 08.2019
  • Facilitated smooth and efficient customer returns and exchanges, enhancing customer satisfaction and trust in brand.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.

SHOP ASSISTANT

Carmelita’s Place
07.2018 - 08.2018
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Maintained store organization and cleanliness, promoting a welcoming environment for shoppers.

Education

Associates - Tourism Management

Antigua & Barbuda Hospitality Training Inst.
09.2022

CLARE HALL SECONDARY SCHOOL

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Strong Integrity
  • Interpersonal Skills
  • Level Headed
  • Flexibility
  • Problem Solving
  • Adaptability

Computer Experience

  • Computer classes at the St. Peters ABLP office
  • Summer Computer classes at Smoking Benjamin Computer School

Awards

  • Certificate in Paramedics from AUA
  • Certificate in Basic Computer
  • Certificates in football
  • Certificate in Family Human Resource Management
  • Certificate in Physical Education
  • Certificate in Special Drills

References

  • Mr. Ashworth Azille, Principal of the Clare Hall Secondary School, 7822438
  • Cozy Simon, Revenue & Receivables Manager at Mount St John’s Medical Center, 788-7338.
  • Lucette James , Human Resource manager at A.S Brydens & Sons, 462-1810.

Hobbies and Interests

  • Singing
  • Reading
  • Playing football
  • Dancing

Timeline

SERVER/ RUNNER

Bar None
06.2024 - 10.2025

Admissions and Financial Registration Rep.

Michael’s Mount
02.2021 - Current

RUNNER

South Point Restaurant
10.2019 - 11.2019

SHOP ASSISTANT/ CASHIER

FRAGOLOSA ANTIGUA
07.2019 - 08.2019

SHOP ASSISTANT

Carmelita’s Place
07.2018 - 08.2018

Associates - Tourism Management

Antigua & Barbuda Hospitality Training Inst.

CLARE HALL SECONDARY SCHOOL
Travez Hendrickson