Travez Hendrickson
St John’s
Summary
To gain full-time/ part-time employment in a business with opportunities, to develop my customers service skill and to enhance my professional growth.
Overview
7
7
years of professional experience
Work History
Admissions and Financial Registration Rep.
Michael’s Mount
St John’s
02.2021 - Current
- Trained new staff on registration processes, improving team efficiency and service quality.
- Maintained accurate records by updating patient demographics, insurance, and financial information.
- Supported hospital compliance efforts by adhering to HIPAA guidelines and maintaining the confidentiality of patient information.
SERVER/ RUNNER
Bar None
St John’s
06.2024 - 10.2025
- Assisted in maintaining cleanliness and organization of dining area, ensuring a welcoming atmosphere.
- Supported food and beverage service operations by accurately taking and relaying orders to kitchen staff.
- Learned menu items thoroughly to offer informed recommendations to guests.
RUNNER
South Point Restaurant
English Harbor
10.2019 - 11.2019
- Delivered food and beverages promptly to ensure exceptional guest experiences.
- Collaborated with kitchen staff to maintain efficient service flow during peak hours.
- Monitored dining area for guest needs, providing timely responses to enhance satisfaction.
SHOP ASSISTANT/ CASHIER
FRAGOLOSA ANTIGUA
Friars Hill road
07.2019 - 08.2019
- Facilitated smooth and efficient customer returns and exchanges, enhancing customer satisfaction and trust in brand.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
SHOP ASSISTANT
Carmelita’s Place
Cassada Gardens
07.2018 - 08.2018
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained store organization and cleanliness, promoting a welcoming environment for shoppers.
Education
Associates - Tourism Management
Antigua & Barbuda Hospitality Training Inst.
09.2022
CLARE HALL SECONDARY SCHOOL
Skills
- Strong Work Ethic
- Exceptional customer service
- Strong Integrity
- Interpersonal Skills
- Level Headed
- Flexibility
- Problem Solving
- Adaptability
Computer Experience
- Computer classes at the St. Peters ABLP office
- Summer Computer classes at Smoking Benjamin Computer School
Awards
- Certificate in Paramedics from AUA
- Certificate in Basic Computer
- Certificates in football
- Certificate in Family Human Resource Management
- Certificate in Physical Education
- Certificate in Special Drills
References
- Mr. Ashworth Azille, Principal of the Clare Hall Secondary School, 7822438
- Cozy Simon, Revenue & Receivables Manager at Mount St John’s Medical Center, 788-7338.
- Lucette James , Human Resource manager at A.S Brydens & Sons, 462-1810.
Hobbies and Interests
- Singing
- Reading
- Playing football
- Dancing
Timeline
SERVER/ RUNNER
Bar None
06.2024 - 10.2025
Admissions and Financial Registration Rep.
Michael’s Mount
02.2021 - Current
RUNNER
South Point Restaurant
10.2019 - 11.2019
SHOP ASSISTANT/ CASHIER
FRAGOLOSA ANTIGUA
07.2019 - 08.2019
SHOP ASSISTANT
Carmelita’s Place
07.2018 - 08.2018
Associates - Tourism Management
Antigua & Barbuda Hospitality Training Inst.
CLARE HALL SECONDARY SCHOOL