WHITTNIE S.I PHILIP
North York,Ontario
Summary
Seeking a position in which I can utilize my knowledge, skills and experience in a customer service capacity. Accomplished Retail Supervisor with front-end development experience supporting engagement with customers. Passionate about implementing scalable solutions. Efficient problem solver with skills in teamwork and delivering projects on time.
Overview
14
14
years of professional experience
Work History
Stage Experience Lead
Sephora Canada
03.2022 - Current
- Managing of staff scheduling
- Training and developing Beauty Advisors
- Managing and achieving company metrics
- Store opening and closing procedures, cash handling and other resource management.
- Client satisfaction
- Leader of the Culture Committee at branch
- Diversity, Equity and Inclusion target for better work place environment
- Office/ Store Management
- Maintaining external brand partnerships
Administrative Assistant Intern
Consulate General of Antigua and Barbuda
03.2022 - 09.2022
- Managed calendars, scheduled appointments, and arranged meetings and conferences
- Prepared and distributed reports, presentations, and other materials
- Handled confidential documents and maintained their proper filing for the Antiguan and Barbudan diaspora
- Coordinated travel arrangements and accommodations for executives and guests
Fashion Advisor
RW & Co.
11.2021 - 03.2022
- Assisted with customer inquiries
- Completion of customer transaction
- Store maintenance: Cleaning, maintaining organized sales floor, maintaining organized inventory racks
- Completion of online orders
Bartender and Server
Blue Colada Restaurant and Bar
09.2021 - 11.2021
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Philip's Woodworking
01.2011 - 12.2014
- Assisting with customer inquiries
- Payroll assistance and Book keeping
- Management of supply inventory both administratively and hardware supplies.
- Quotation review
Education
Bachelor of Arts - Business And Society
York University
Toronto, Ontario, Canada06.2022
Associate of Arts - Human Resources Management
York University
Toronto, Ontario, Canada06.2022
Associate of Science - Computer Network Engineering
Antigua And Barbuda Institute of Technology
St. John's, Antigua, West Indies 06.2014
Skills
- Proven ability to make meaningful contributions and connections
- Strong communication, organization, and interpersonal skills
- Strength in working collaboratively as part of a team
- Proven ability to work in a fast-paced environment
- Strength in building and maintaining relationships
- Proven ability to work in a flexible work module
Volunteer Experience
- His Luv Choir- Trinidad and Tobago, 2014-01-01, 2016-12-31, Served as Treasurer, Participated in Charity concerts, Assisted and Donated to the less fortunate in the community.
- Orion Pathfinder Club- Antigua, 2005-01-01, 2010-12-31, Served as Junior Director, Visited the Shut-in, Delivered care packages during the holidays, Participated in Charity concerts
Timeline
Stage Experience Lead
Sephora Canada
03.2022 - Current
Administrative Assistant Intern
Consulate General of Antigua and Barbuda
03.2022 - 09.2022
Fashion Advisor
RW & Co.
11.2021 - 03.2022
Bartender and Server
Blue Colada Restaurant and Bar
09.2021 - 11.2021
Philip's Woodworking
01.2011 - 12.2014
Bachelor of Arts - Business And Society
York University
Associate of Arts - Human Resources Management
York University
Associate of Science - Computer Network Engineering
Antigua And Barbuda Institute of Technology
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